Si vous recherchez la salle de bain en marbre et le saumon fumé au buffet n'allez pas à cet hôtel. Par contre si vous aimez la simplicité, la culture l'architecture, LA MUSIQUE et LA DANSE, la chaleur des gens et que vous n'avez pas peur de sortir du "resort" c'est vraiment génial. Les belles places à découvrir à Trinidad sont trop nombreuses pour en faire la liste!!! (et pas juste accessible par les excursions. N'ayez pas peur de prendre un taxi ou l'autobus!) La Casa de la Musica et La Troba sont des super sites pour danser et écouter la musique cubaine. Les restos de Trinidad sont excellents (j'ai eu un penchant pour le Villalba, la langouste en "rondelles" était tout simplement merveilleuse!) Allez aussi à Casilda, un petit village de pêcheurs Pour manger la langouste et les crevettes frites ou grillées au Marinéra vraiment génial!

Pour ce qui est de l'hôtel comme tel, c'est sans prétention et très bien entretenu. Le personnel est disponible et agréable. Le buffet est petit mais bien (Si vous chercher les saveurs du Québec et bien... restez au Québec??) La plage est très petite mais protégée par une barrière de roches qui donne une belle "piscine" sans vagues et très chaude. Si vous aimez les grandes plages vous pouvez vous rendre à la plage Ancon (à environ 1km).

Les chambres sont petites (nous étions en super saver) mais avec une très belle vue sur la mer. De toute façon, je ne vais pas à Cuba pour rester dans ma chambre. Pour plus de tranquillité vous pouvez choisir les bungalows qui sont directement sur la plage VRAIMENT très, très beau!!!! Si vous avez des questions ou une traduction ne vous gênez pas pour demander Carlos, serveur au buffet, qui parle très, très bien français et qui est super gentil et attentionné. En gros je suis tomber en amour avec Trinidad!!!!!

P.S. Prenez un vol pour Cienfuegos sinon le trajet d'autobus est trop long.

My husband and I made an impromptu decision to go on a little getaway, the price was right and we thought, why not? And are we ever glad we did! Costasur is truly a hidden gem! What a great 5 days of rest, relaxation and immersion into the Cuban culture.

Stayed for 14 nights
10 would have been perfect.
I came here following a friend’s recommendation and all was exactly as expected for Cuba.
I would have liked more fresh seafood on the menu.

Nous étions 4 et avions choisi cet hotel pour la proximité de l'apnée.Nous avons fait de belles observations.Emilio offre ses services en échange de quelques dollards pour nous faire découvrir le site d'apnée.Nous sommes satisfait de notre séjour.La chambre est bien. Le buffet est petit mais nous avions suffisamment de choix.La plage est très bien.Il n'y a plus de vélo à l'hotel. On peut en réserver au Brisas pour $3,00 pour 4 heures.On peut aussi réserver un souper à la carte au Ancon ou au Brisas le matin même. Allez réserver vers 9hrs. Le transport est offert le lundi et le jeudi sinon le taxi coûte $ 5 cuc par déplacement.
Les cubains de cette région sont particulièrement gentils.Rouan se trouve à proximité près des pédaleau. Il offre un repas de langouste dans un joli restaurant à Casilda.N'hésitez pas à leur apporter des objets ou vêtements.Malgré leur travail,ils ont peu de choses et survivent.Rouan nous a offert du café en remerciement de quelques cadeaux.
Nous y retourneront

One of the best vacations we have had yet. The buffet was typical, but there was always something edible. Even our picky son was happy with the pizza and pasta and there was always fresh fruit and veggies. The beach was clean and the reef was fantastic, great for snorkling. The pool was never busy and the snack bar hamburgers were just fine. Most of the staff was fantastic, Rimule who drove one of the horsecarts was fantastic along with his wonderful family.Thank you for the wonderful dinner.Pedro with Cubacan, Levy and Myralis with Sunwing. Our beachbar bartenders, Jose Cuervo says HI! and everyone else who made our vacation perfect. One note of advice, if you are a picky person who expects to be waited on this is not the place for you. If you do not have a sense of humour and cannot deal with small issues like the power going out occasionally, or a bug walking under your door or the sometimes funky smell coming from the drains. This is not the place for you. We will be back for sure one week was just not enough time.I could go on and on with all the fun we had, our 12 year old prefers this to Disney world, Nuff said!

My Husband and I went to Club Amigo Costasur for our honeymoon. The trip was fantastic! We loved the hotel! We stayed in a bungalow on the beach and couldn't have been happier. We would definitely suggest this resort to other couples and people traveling in groups. The bungalow's seem to be the best place to stay on the resort. Very large with a living room, bedroom and bathroom (with shower, no tub). The people at the resort were extremely nice and made us feel very welcome. We made friends with our favorite server and will definitely be going back to see everyone again. While there we went on 3 excursions: Tour or Trinidad, 3km hike through the national park and snorkeling. All 3 excursions were fantastic with exceptional guides and definitely worth the money! Our beach on the resort was smaller than usual for Cuba, but it was just big enough. We never felt like it was over crowded even on the busiest days, we were always able to get sun beds even when arriving in the afternoon. Overall we both loved this resort and can't wait to go back.

3 grosses grosses étoiles

This is my third visit to this lovely little hotel and it just keeps getting better!

I noticed lots of nice improvements since my last visit in October. You can't beat the location particularly if you stay in a bungalow. The food choices were much improved since previous visits and were much appreciated. A lovely pool and wonderful staff who treat you like family.

I will always return to the Costasur when I need to relax and recharge.

Unfortunately, the one computer was down all week - but not a big deal!

Au buffet les cubains ne son pas respectueux

The hotel was clean. The staff was wonderful. The food was better than expected. The cats on the outdoor tables was a turn off, but still a great holiday on a great beach.

Club Amigo Costasur Plata Ancon Nov 5-11

The hotel is 90 minutes from the Ceinfuegos Airport through some nice scenery if you get to travel it during the day.

The hotel is located directly on a private beach area, past pictures have not done the area justice so I hope some of what we will put up will help get a better idea.

The hotel has two main types of rooms, the apartment style with ocean views and the bungalows. For those familiar with European basic hotel rooms the size would not come as a shock, but as Canadian's who frequent Cuba the tiny rooms were surprising. However they were clean, fairly well maintained (some minor repair work needed here and there) and lots of hot water and air conditioning when needed.

We did not see inside the bungalows but were told they have a bit more space and would recommend with the types of deals going for this area going the extra bucks for the bungalow. We also found that because our room was in the main building we could hear all the kitchen noises.

There are 3 bars at the hotel, the pool bar is the only one that is 24 hour and the only one with frozen drinks. It is also the only one with fountain pop the others use bottles. The frozen orange with dark rum in it is quite yummy.

Warning: For lovers of Cuban coffee, this is not the hotel for you, we tried it at all the places they had it and it was very bad. We went all the way into Trinidad to get a decent one.

In addition for the first time ever for us in Cuba there were times that there was almost nothing we considered edible on the buffet. Luckily they did have fresh fruit and salad which I essentially lived on for three meals a day for the week. It took the hotel 3 days in before they seemed to understand they needed to turn the hot plates on to keep the food warm, nothing was covered (lots of flies), even the staff joked about the WWII fries for breakfast. There was no bacon, hot dogs cut up and some meat they called ham but definitely was not. The butter had a funky, bad, cheesy taste and anything done on the grill was done in so much oil it upset my stomach.

One night (when the Cuban tourist board people were there) the staff found the on button to the heat and served fresh sweet potato fries and a few other decent dishes. We also had roast pig one night and a turkey on the last night both were fabulous.

Staff were friendly and helpful. We never saw our Hola Sun rep the entire time we were there but the rep from Sunwing Levy was fantastic setting up trips, helping with any hotel or area questions and had a great insight and sense of humor about the hotel shortcomings.

We took a horse and buggy ride along Playa Ancon, two trips into Trinidad to see the city, museums and to have lunch at a place we found called Santander.
We also did a trip into the Sugarmill Valley by taxi as the steam train did not consistently run while we were there, apparently it breaks down a lot.

The beach and water were wonderful, no need for water shoes unless you want to explore the rockier areas around the hotel water front.

We did do the ala carte one night, we did the lobster which was okay but with the butter in the area it ruined it for my husband. The hotel is starting a program where you can arrange with the front desk to go to one of the two other hotels, Amigo Ancon and the Brisas for dinner at one of their ala cartes, we did not take advantage of this but suggest it may be a good idea.

Mosquitos abound as usual I got bitten but my husband not nearly as much. The government was actually spraying in Trinidad as apparently Dengue fever has made an appearance in Cuba.

The hotel is also used as a stopover for tour companies so the hotel can be oone day half full and then the next full with folks only staying 1-2 days, all Europeans. This meant suddenly the bbuffet had long lines and ran out of basics like coffee and bread.

Overall for the price and the ability to explore a new area it was well worth it but they have a long way to go to be a regular spot for us to visit. There are rumors there that the Iberostar chain (they have a regular hotel in Trinidad) may be putting an all inclusive hotel on Playa Ancon between the existing hotels, it so it could be worth visiting in the future.

This is not my first time in Cuba, nor in the Trinidad area. I chose this hotel because of good comments regarding the beach. But that is the first big lie about this hotel. The beach is non-existant. The beach that is commended for being the good one is 2 miles away. We changed rooms twice. There was no hot water, except in the morning, and no water at all after 5 pm. Bugs are everywhere, bed bugs, mosquitoes, jellyfish in the water. Plates were dirty, if you get any at all. The food is from 2 days ago. Thank god for the barbecue! Avoid salad at any cost. For entertainment, you have to go to Trinidad. Vultures were flying above us, as if they had a nest on the roof. Four cats were running around tables, begging for the food. Flies were all over the food. A-la-carte restaurant is ridiculous. I got food poisoning. The lighting around the hotel resembled a horror movie. This was the first time I saw hookers and customers in a hotel in Cuba. Hotel should be taken from the list of offers for vacation. The beach that is 2 miles away is a public beach. Reception had no currency exchange for the first 3 days of our stay.

When we got there we did not expect much, and that is what we got. The food was typical Cubian Rice, chicken, potatoes. We did one Al la carte was very good. The staff became friendly after the 4th day and after tipping everytime we were served. The restaurant staff always wanting to sell you their friends restaurant or some excursion. They are free to eat anytime they want even while working. Smoking and drinking while working which in my opinion unproffessional. Not as it was 15 years ago. The 24 hour snackbar is not 24 hours. Only open 10-5 and only when they have food. Pictures of hamburgers hot dogs french fries and sandwiches are displayed but you only get grilled sandwiches and only after they have served the locals, which there are alot of mostly on the weekends. Cabana's are invaded by the locals so if you do not get up early miss breakfast maybe you will get one. The rooms are very clean and the maids are always eager to place decorations on your bed. The front desk will serve you after they are finished there conversation with the other worker and if the are not on the phone. The pay little attention to the tourists. If you are a local then you will be served first. The exchange employee is rude and unfriendly so no need talking to him just ask for your exchange and get on your way. Bar tenders are friendly if you tip. If you don't they take their time serving you. Show a Peso and they will jump. Tridad is something to see. Just take the local bus 2 peso's round trip. I felt very safe walking around with 4 of us. We made our vacation fun but I will not return to this hotel. 3 hours from the airport long trip.

Belle hotel un peu viellot, chosissez les bungalows il sont très bien, Personnel très acceuillant, excellent pour faire une bonne expérience cubaine, Trinidad belle ville, très bon restaurant en ville, facile de manger chez des cubains toujours très acceuillant. Chauffeur de taxi au nom d'Elvis qui parle francais très sympathique. Buffet se répete et spectacle aussi

The hotel itself is passed its prime but still delivers a great vacation. We did not have very high expectations but all expectations were exceeded. We had a great time.

Nice hotel.Should put up signs for daily activities.

Si vous allez à cet hôtel,prenez un bungalow face à la mer,
tranquillité assurer,petite baie bien protégé par du corail
qui forme une piscine naturelle,emmenez ce qui faut pour faire de
l'apnée si non l'hôtel vous fournit l'équipement.
bouffe,animation...ordinaire c'est un 3*...
personnel gentil et souriant.
Village de pêcheur (Casilda) à - 5km,
c'est la place pour manger de bonnes langouste.
Trinidad pas trop loin,à visiter.
excursion en montagne,emmenez vos souliers de marche.
en basse saison - 600.00$,
j'ai bien aimé,j'y retournerai...
Salutation à Patricia une traductrice hors paire.
Salut à Linda et Marcel,compagnon de voyage pour le retour,
parti trop vite de l'avion j'aurais aimé garder contact...
A

Love love love!! 2nd time in 3 months and wanted to share the experience with my 16 year old son and his amigo. Now they are planning a trip with friends and family next year - that should say it all :)

Nous avons apprécié notre séjour à cet hôtel. Cependant, l’endroit manque un peu d’entretien. Par exemple, le jet de la douche coulait très mal, la toilette restait « accrochée » et plusieurs chaises sur la plage étaient brisées. Toutefois, ce n’est rien de dramatique et c’est très propre! La qualité du service laissait parfois à désirer… Certains membres du personnel n’étaient pas toujours sympathiques. Par exemple, lorsqu’on commandait des drinks à certains barmans, ils nous servaient sans même nous dire un mot ou nous faire un sourire.

L’hôtel est bien situé et on peut faire plusieurs activités à proximité. Il y a de magnifiques coraux près de la plage et c’est possible de faire de la plongée en apnée. Devant la plage, il y a une « piscine naturelle » séparée de la mer par des rochers. L’espace pour se baigner est donc calme puisque les vagues se brisent sur les rochers. La ville de Trinidad est située à une quinzaine de kilomètres de l’hôtel et ça vaut vraiment la peine de visiter cet endroit puisque c’est magnifique! Vous pouvez emprunter des bicyclettes à l’hôtel… Trinidad est un peu loin pour s’y rendre de cette manière, mais vous pouvez facilement visiter La Boca et Casilda (deux villes à proximité).

La nourriture au buffet est relativement bonne. Sur le terrain de l’hôtel, il y a un restaurant qui s’appelle Lina. Cependant, nous avons été capables d’y aller seulement un soir puisqu’il faut réserver à 10h00 exactement… C’est donc impossible de réserver lorsqu’on part en excursion tôt le matin. De plus, nous avons voulu réserver pour le vendredi et le samedi soir et on nous a dit que c’était impossible, car il y avait des groupes. On était un peu déçu… Il y a un restaurant, mais il est peu accessible et le soir où nous y sommes allés on a été déçu par la nourriture!

Retourner à cet hôtel, nous louerions un bungalow. Ils sont beaucoup plus récents et sont situés directement devant la plage. Nous prendrions aussi un vol pour Cienfuegos puisque nous sommes passés par l’aéroport de Santa Clara et le trajet en autobus est très long à partir de cet endroit (environ 2h30).

Great rooms, gorgeous beach protected from heavy waves, lots of sun. Food is as expected - you can always find something to eat. However, never had hot water the whole week and after 11 pm, the place is dead.

Séjour très agréable avec bouffe de qualité. J'ai bien aimé ce quatrième voyage au Costa-Sur. J'y retournerai sûrement l'année prochaîne. Par contre j'éviterai à tout prix l'aéroport de Santa-Clara, le voyage en autobus est beaucoup trop long à l'aller et surtout au retour.

Voilà une vraie belle découverte. un petit hôtel sans prétention avec pourtant de grandes qualités. Un service courtois, un buffet généreux, directement sur la plage, près de la magnifique ville Trinidad et de la montagne. Un hôtel parfait pour les petites familles ou les couples ou personnes en quête de tranquillité.

The people were super nice and you felt like family. The room was clean and the food was very good. I'm not a fussy person and would return to the same place.

Good value for money paid, clean rooms and public areas, acceptable food, one of a kind beach

Beau petit hôtel, très bien tenu, personnel courtois, facile de leurs parler, surtout si vous avez une base en espagnol! Conseil : amenez du linge qui ne vous fait plus ou du lige d'enfants, ils n'ont pas les moyens de s'en acheter. Un monsieur m'a même inviter chez lui à souper avec sa femme après lui avoir donner une chemise! Autre conseil: Parler aux personnek de l'entretien et aux agents de sécurité: ils sont pour la plupart très sympathiques, et n'ont pas grand choses des touristes. Un monsieur de l'entretien paysager, à qui je parlais et que je donnais des colas, m'a même invité à une fête! Beau site pour faire de la plongée aussi. Prenez le coffret de sureté, pour ne pas vous faire voler. Soyez généreux quand vous le pouvez et vous aurez beaucoup de plaisir. Faites tout de même attention à vos affaires, j'ai perdu , ou me suis fait volé mon appareil photo... Mais je ne sais pas exactement où ni quand alors, c'est peut-être moi qui l'a égaré!
Les agents de sécurité aimes apprendre l'anglais et le Français pour pouvoir mieux communiquer et renseigner les touristes, si vous avez un dictionnaire anglais ou français /Espagnol qui ne vous serres pas trop, vous pouvez faire un don! Bonne vacances! Ha oui, j'ai payé un prix dérisoire 457$ Avec les taxes, et j'ai quand même bien mangé!

We had a great week at Costasur. It is very quiet and out in the country and near Ancon and Brisas resorts. The hotel is quite basic and rooms were very clean. Our maid Isabel was excellent and made artwork with the towels every day. All of the staff were very friendly and made our stay very enjoyable. It was fun to get to know their names and get to know the staff. The food was above average for Cuba and we enjoyed all of our meals including one night at the a la carte. The pool was great and always had lots of chairs. Many bus tours would stop just for one night at the resort and then move on the next morning and so we would go for breakfast late (9 am) and early for dinner and were never bothered by crowds. The beach was in front of the bungalos and had nice white sand with some huge rocks further out and made for some beautiful sunsets. The hop on hop off shuttle bus can pick you up at 10 am, 12 and 2 pm to take you into Trinidad (15 minute ride). Trinidad is a must to see with cobble stone roads, markets, beautiful art shops and especially the church Santisima Trinidad. Our one disappointment was the hot water or lack thereof for our showers, but on our last day we had lots of hot water. The price was unbeatable. We would love to go back again

Hotel tranquille a 30 minutes de vélo de Trinidad. La nourriture était appropriée. La plage est entourée de récifs ce qui permet de voir des coraux en toute sécurité. La réservation au restaurant était difficile.

A Bargain at the price paid.

Was great - some kind of microclimate. I could watch raging thunderstorms in the distance, but none directly above us. I am grateful to the thief who stole nicer one of my two pairs of swimming trunks - at least he didn't
leave me with nothing.
I'll be back - however with a passable
spanish.
I also recommend small and friendly
bar/restaurant Trinimar in old city
of Trinidad on 306 Pablo Pisch Giron.
Coffee is phenomenal and seafood as well.
Anaraisi - the owner is pleasant and it is worth to leave a nice tip after dinner for her.

hôtel rempli de cubains jusqu'au mardi 23 août, très difficile de se faire servir car ils passent toujours en priorité et devant vous tant à la cuisine qu'au bar. Ils sont arrogants et impolis. Lorsqu'ils sont partis, le personnel était plus attentionné à nous et nous offrait un meilleurs service. Aucun service à l'arrivée, la réceptionniste n'était pas du tout souriante et aucune aide pour porter ni nous diriger à notre chambre. On doit se débrouiller.