Gran Muthu Rainbow Cayo Guillermo

4.25 based on 32 reviews

#2 of 22 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Cayo Coco

Rated 4.5 stars

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Bad food and bath towels change only 1 time 7 days

Lyne, Verdun, QC

2023-01-26

bad food and bath towels changed only 1 time in 7 days [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
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Food & Restaurants
Sanitary measures (Covid-19)

The strong points

room size is very good and good view of ocean

The weak points

bad food, both towels only changed 1 time in my 7 days stay

Certified

Unexpected surprise

Profto, Toronto, ON

2022-12-31

My stay here was quite a unique experience. Though advertised for the LGBTQ community, everyone is welcome and everyone is there. Mostly a Canadian contingent. Made friends quite easily and that's all I needed. It's not a circuit party or gossip fest (not too much) - you can find time to be by yourself, or join smaller and larger groups for dinner and events. Highly recommended. [Details]

Room
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Front desk & Reception
Beaches
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Food & Restaurants
Sanitary measures (Covid-19)

The strong points

Atmosphere, views, rooms, staff and the clientele.

The weak points

Was told the food has gotten better over the years so though good, there is still room for improvement.

Certified

Exceptional hotel and staff!!!

Alexandra Vallieres, Montréal, QC

2022-08-18

My mom Maria Teresa and I loved everything about this hotel! It is esthetically very pleasing and comfortable. Everything was on point. Beautiful swimming pool, elegantly decorated premise, well kept landscape. The best part was the staff who offered exceptional service and who made us feel valued and cared for. Like a 2nd family! [Details]

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The strong points

The hotel was beautiful, staff was amazing, entertainment was great, our room was wonderful and was perfect for my mom with mobility problems as they gave us a room on 1st floor, that was close to everything.

The weak points

Nothing to really complain about.

Certified

Best in Cayo Coco!

Chucky, Fredericton, NB

2022-04-14

I have been to five different resorts in Cayo Coco. This is a gem! [Details]

Room
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Front desk & Reception
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Location
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Food & Restaurants
Sanitary measures (Covid-19)

The strong points

Clean, modern resort. Very friendly and helpful employees. Beautiful pool and beach.

The weak points

Remember, coming to Cuba is not for foodies. It's for the beautiful beaches, the friendly people and the rum.

Sanitary measures (Covid-19)

Could be a little stricter….

Certified

Excellent Gem of a Place

Kevin Deforge, Val Therese, ON

2020-03-20

We were at the resort week of March 10-17 and couldn't have asked for a better vacation. There was not one negative point that I can post as everything as super fantastic, from the Doctor to the Gardener, we were treated with respect and everyone was just so friendly! The food at the buffet and the a la carte dinners were phenomenal. [Details]

Room
Quality - Price
Front desk & Reception
Beaches
Location
Bathroom
Staff / Crew
Cleanliness
Food & Restaurants

The strong points

Food/staff/entertainment/facilities/rooms/cleaning

The weak points

Beach - the beach closest to the resort is not swimmable. There is a considerable amount of rock and you can't get into the water. There is a beautiful beach a good distance from the resort itself with a nearby bar and water sports etc.

Certified