Gran Muthu Rainbow Cayo Guillermo

From the very first interaction, i saw the staff going above and beyond for their customers. The place is just so joyful, there is a color theme for everyday, a group activity at 4pm and a dance show at 9:30pm. Bars located at the lobby, the pool and the beach so you never need to walk far for a cocktail/beer. Rooms are spacious with ac, king size bed with the tv in front so you can watch a moving while falling asleep, living room and swing chair separated by a transparent curtain, cleaning lady passes everyday so your room is always fresh when you go back. The pool is to die for but so is the beach with its clear water. I walked till the next resort and I would have never tried to swim there as there was loads of algae. Overall great experience and amazing staff and entertainers. Would go back! [Details]

This trip was truly perfect for me!

Beautiful resort, gorgeous beach, beautiful rooms very spacious, clean and modern, wonderful guests and staff!! Super fun entertainment.

I normally never stay up for the shows but at this resort I managed to stay up 3 nights out of 5. They start their shows at 930-10

There was few girl solo travellers that happen to be straight as well like me.

Since February I was looking where to go in Cuba and I came across the Gran Muthu Rainbow. So many wonderful reviews about this hotel that caught my eye and I am very glad I chose this resort.

I kept reading about Yenia in the reviews so I reached out to her and she was so helpful from before I even got to my trip! And even more helpful during my trip :)

I will definitely be returning to this resort!
Just few tips, bring bug repellent, if you love white wine or mimosas bring your own. Playa pilar is a must visit!! Its only 5 mins away from the hotel by car. The hotel will call you a cab or you can take the bus. They accept Canadian money but I suggest not to give Canadian coins bring singles USD (I brought with me all 5$ CAD and 1 dollar bills in US) [Details]

So about the grand muthu rainbow [Details]

Perfect sized hotel that doesnt have you walking for hours to get anywhere, nor do you feel shoulder to shoulder tight packed. Staff are great and they really seemed to go out of their way to make sure everyone feels valued and welcomed.

Rooms are fantastic and very modern. Lots of USB slots around to charge your phone or other devices. A/c was good and worked well. Bed was very comfortable.

Entertainment team was very talented.

Overall experience was perfect and can't wait to return. Met lots of nice people and the positive vibes in the resort really made for a great experience and vacation. Being 18 was helpful in getting a good relaxing vacation. [Details]

This resort was very much worth it if you're looking for an amazing beach with even more amazing people. The service was top notch and felt like family. The drinks in the lobby bar were of the same quality as at home, which is amazing for Cuba (even Mexico has fallen below these standards). The rooms are by far some of the nicest we've stayed in and my husband and I have travelled numerous times to all inclusive resorts in the Caribbean. The night entertainment was great and included a lot of talented people with a mix of different shows. All in all, definitely a great stay and we would love to come back. [Details]

Gran Muthu Rainbow is a true gem that deserves all five stars and more. As a member of the LGBT community, I cannot stress enough how important it is to find a safe and welcoming space. Gran Muthu Rainbow goes above and beyond in creating a sense of "queermunity" where everyone feels embraced and celebrated.

First and foremost, the cleanliness of the hotel is exceptional. From the moment I stepped foot inside, I was impressed by the impeccable standards maintained throughout the resort. Every corner was spotless, and the attention to detail was truly remarkable. It's evident that the staff takes great pride in providing a pristine environment for their guests.

Speaking of the staff, I must commend them for their friendliness and warmth. They went out of their way to make me feel welcome and valued. Their genuine smiles and willingness to assist with any request created a positive and inviting atmosphere. It's truly refreshing to encounter a team that embodies inclusivity and kindness.

The highlight of Gran Muthu Rainbow is undoubtedly it's breathtaking beach and sprawling pool. The resort boasts an idyllic location, offering mesmerizing views of crystal-clear waters and pristine sand. Whether lounging by the pool or taking a leisurely stroll along the shore, I was constantly in awe of the beauty that surrounded me. The facilities were well-maintained, and there was always ample space for everyone to relax and enjoy themselves.

A special shout-out goes to the entertainment team, particularly the dancers. Their energy and talent brought an extra spark of joy to my stay. The performances were captivating, and vibrant. Rainbow Gran Muthu wouldn't be the same without these incredible individuals who add an extra touch of magic to the overall experience.

One of the most remarkable aspects of staying at Gran Muthu Rainbow is the opportunity to form lasting connections and make new friends. Every time I visit, I leave with cherished memories and meaningful connections with individuals from a broad spectrum of diverse lived experiences. The sense of community fostered within the resort is unparalleled, and it's heartwarming to see the bonds formed during our time together.

I am immensely grateful to Gran Muthu Rainbow for providing a safe haven for the LGBT community. This resort has created an oasis of inclusion, where we can truly be ourselves without fear or judgment. The cleanliness, friendly staff, stunning beach, and outstanding entertainment team all contribute to an unforgettable experience. Thank you, Rainbow Gran Muthu, for giving us a place where our authentic selves are not only accepted but celebrated. I eagerly look forward to my next visit and the memories that await me there. [Details]

Absolutely the best kept secret in Cayo Coco ..
From the staff to the beach to the food as well, everything made our vacation just incredible ..
This was my 3rd time here and I will not go anywhere else .. This is home away from home but with the better weather and the white sandy beach .. Big shout out to the entire staff … they really know how to make you feel safe and at home … the receptionists were really helpful and friendly. The bartenders and barmaids knew how to serve their customers. The room was well equipped and the service was excellent. From the balcony, we could view the sea and feel the cool breeze. The location of our room was absolutely perfect. As soon as you come out of your room, there is a direct path leading to the beach. It felt like a private beach, very clean with clear water, a very good place to relax and chill. The scenery was beautiful and it was a relief to walk in such a quiet and peaceful environment. And let's not forget the dancers and the entertainment … everyone was just amazing !!
Can't wait to go back !!! [Details]

3 times a charm, this is definitely My Home away from Home !
So many reasons to love this impeccable hotel.
This LGBTQ resort is open minded, welcoming to everyone, just a place where you can feel secure.
Reception is quick, thanks to Mila who always has a beautiful smile and helps out every time.
The hotel itself is perfectly quaint, everything you need is just a few steps away.

The Junior suites are spacious, clean and very modern.
The Bungalows have suites where ground floor have swim outs with your very own private pool and are perfect with Butler service!
Special mention to both Butlers Twin and Liubel who are always ready to please, attend to your needs, and make your stay most enjoyable.

There are 2 beaches at this resort. The main beach is right off the main pool area which is just for chilling, relaxing and listen to the waves, no swimming possible there.
Just a few steps away, there is another beach with a beach bar where you can lay all day and soak up the sun, drink to your hearts content and enjoy the crystal waters of Cayo Guillermo.

There are 4 a la carte restaurants plus a buffet area, Wednesdays is Cuban day, all have fabulous food, always something good to eat!
Very good service in all restaurants and buffet.

Snack bar is open 24hrs with food and drinks and coffees. Thank you Heri !! Perfect at anytime
Pool bar has a fantastic bartender Osmary who has a beautiful smile, always ready to serve you a cold drink or 2, LOL !
Lobby bar has the best and amazing bartenders, Dariel, Rafael, Minel are all so handsome and charming !
Makes you want to keep going back for more drinks !!!

Animation team is wonderful, starting with Yaris who does a great job. All the dancers are exceptional, especially Yorlandys!!!

Please tip generously, all staff work very hard and many long hours in order to provide the best service to their clients.
Recommended 1US $ or 5CAD$

STAFF is what makes Rainbow so SPECIAL!
They have a place in my heart and have become like family [Details]

The resort has two beach areas, one only for sunbathing (because of the rocks ) and a white sandy one where you can swim if the tide decides not to bring some seaweed that sometime accumulates itself at the shore but it is daily removed early in the morning so you can always find the perfect spot to enjoy it.
Here is a lack of supervision, creativity and love while cooking. We set up a complaint in this regard and We were heard, as a result the food improved in 30% and at least We ate a little better.

The service at the buffet honestly was very mediocre, We liked to sit outdoor and had to beg for utensils, water and other drinks even though they saw us out there they never approached to ask if we needed something only one lady did it ( I will say the oldest among the servers).

On the other hand, CONGRATULATIONS to the night entertainment, it was so good, one show better than the other, We loved the BLACK AND WHITE one followed by the Drag show, a big shout- out to Danza de Los Placeres .

We will definitely go back in a near future.
SPECIAL THANKS to the following people for being very professional ,making our stay a special and enjoyable one
Our housekeeper at the room 2302(Maite y Abis)
Dariel ,Osmady , Landy , Ronald , Damian (buffet),Ignacio, Julio, Daylen, Noidys , Frida and Leo,Jorge , Jenni, Yorlandis, Andi and last but not least Yorden from the guest service department for being very receptive, enthusiastic and an altruistic worker. [Details]

The resort itself is great and small which make everything close to everything , all the common areas including the washrooms, gardens and our room were very well kept, although the buffet was full of flies all over the place and on top of the food.
A deep fumigation was performed while we still there and clearly the situation improved very quickly. I would strongly suggest that the management keeps doing it at least monthly in order to keep the safety of the food offered.
The friendliness of the majority of the staff from the lobby bar, snack bar, beach bar, lobby, guest services , housekeepers, animation team and dancers was top notch with very few exceptions .
The resort has two beach areas, one only for sunbathing (because of the rocks ) and a white sandy one where you can swim if the tide decides not to bring some seaweed that sometime accumulates itself at the shore but it is daily removed early in the morning so you can always find the perfect spot to enjoy it.
The long and narrow pool is perfect for having a drink and a nice conversation or just for chilling but not for swimming as it is not deep enough in my opinion.
The food was not good and repetitive, We have been to Cuba at least 10 times being our last visit in November 2022 and by far this time has been the worst. We do understand that Cuba is struggling after the Pandemic but it seems like here at MGM Gran Muthu Rainbow there is a lack of supervision, creativity and love while cooking. We set up a complaint in this regard and We were heard, as a result the food improved in 25% and at least We ate a little better.
The service at the buffet honestly was very mediocre, We liked to sat outdoor and had to beg for utensils, water and other drinks even though they saw us out there they never approached to ask if we needed somenthing only one lady did it ( I will say the oldest among the servers).
On the other hand, CONGRATULATIONS to the night entertainment, it was so good, one show better than the other, We loved the BLACK AND WHITE one followed by the Drag show, a big shout- out to Danza de Los Placeres .
We will definitely go back in a near future and would like to see that our constructive criticism has made you stronger and better because you have such a great potential to be an excellent and famous resort among the LGBTQ community.
SPECIAL THANKS to the following people for being very professional ,making our stay a special and enjoyable one
Our house keeper at the room 2302(sorry we didn't catch her name)
Dariel ,Osmady , Landy , Ronald , Damian (from the Omelette station at the buffet),
Ignacio, Julio, Daylen, Noidys , Frida and Leo ( from the animation team),
Jorge , Jenni, Yorlandis, Andi ( from the dancing and also entertainment team) and last but not least Yorden from the guest service department for being very receptive, enthusiastic and an altruistic worker. [Details]

We are a group of 4 who were at the resort May 4-11. Myself, my daughter, her boyfriend and another friend. I just wanted to reach out and express how happy we were and how much fun we had. The resort is beautiful and the people are just so kind. Incredible entertainment daily. It is a place of love, friendship, and beauty. A resort I would recommend to anyone looking for a carefree vacation. We upgraded to bungalows and were lucky to have Twin as our butler. He was absolutely amazing! Always there if we needed anything. Fun and friendly. Very attentive to our needs. Our stay felt like luxury. HUGE THANK YOU to all resort staff for making our vacation so incredible. And a special thank you to Twin for giving us an experience we would have never expected. ❤️ [Details]

I recently had the pleasure of staying at this resort, and it was an incredible experience. The hotel was modern and clean, and the beach was stunning. The entertainment was exceptional, and the staff went above and beyond to ensure that I had a comfortable and enjoyable stay. I would like to thank Yenia, Osmary, and Leo for their outstanding service and for making my stay even more memorable. I highly recommend this resort and cannot wait to return in the future. [Details]

Overall experience was great! The hotel itself, the room was modern and clean. The beach and entertainment were amazing! My only suggestion is to label the food in the buffet. Being vegetarian, it was hard to get if the food was good for me or not. Except for this minor concern, my vacation was fantastic, I will definitely come back and bring more friends! [Details]

From the get go...the bus ride, from the airport, to the resort...Perfect!
The check-in, at the front desk was smooth. We had to sign a waiver, stating that this was an LGBTQ Resort, and any homophobic behaviour would not be tolerated.
The staff , in all areas of the Resort, were friendly and courteous
If I had to make one complaint, it was the food. The items at the buffet should have been properly labeled, as I am sure that I missed out on some great food! [Details]

I highly recommend this resort! It's new, well maintained and right by the gorgeous beach. The staff are super welcoming, friendly and happy to help. We had an ocean view room in the 5th floor, beautiful view. I recommend going 3rd floor or higher to be above the palm trees so you can see the ocean and sunrise perfectly from your balcony. I felt very comfortable to be myself with my girlfriend and I loved the pride parties in the evening! The dancers/performers we saw were absolutely stunning! I recommend going out on the boat with Ricardo, he's there waiting to take you out for 30 mins free or $35 if you want to snorkel! I went snorkelling and saw more fish than I did on the catamaran! I did enjoy going to Pillar beach, it's in the top ten best beaches in the world so highly recommend going there too. If you're up for a hike it take about 40 mins to walk there!
Thank you so much to Yenia, Noydis and Hector for being extra awesome and being the top reason we can't wait to go back [Details]

Second time at this resort and this time we came as a group of 21 folks. The employees are amazing, resort is clean and well maintained, the beach is beautiful, the shows are spectacular and the pool including the activities are fantastic. We will definitely be back as they made our stay special and memorable!! So many employees have been accommodating and super stars in the hospitality field but here are few who made our stay a little extra special:
Yorlandys - Entertainment (night shows and pool side) always made us feel included.
Dariel - Lobby Bar and server in the restaurants pays attention to your needs.
Yenia - Accommodation management, she managed to get our every wish organized including a private special diner for our group.
Zuris and Claudia - Pool bar, they somehow managed to get us some Prosecco and they make the best coffee!!
Dailin - Housekeeping, she kept our room extremely clean (I am messy) and left us little floral arrangements and daily well wish notes which we really appreciated.

There are many more names I forget but I really recommend this little heaven!! [Details]

I enjoyed myself so much that when I came home, within 3 days, I had booked to return. Two weeks later, I was back at Gran Muthu Rainbow. Again, the staff were great, the guests were great and the weather was beautiful. I'm sad to be home. I'll be back soon. Special shout out to Yenia, Osmary, Chanel, Fryda, Lismel, Francois & the whole entertainment team ❤️ [Details]

A trip that inspired Love. Simply this trip was the biggest gift of love. From both the Cuban people and the friends I met on this trip. Where do I start?
The bar and dining staff were amazing. Dariel and Leo at the snack bar were so very quick and talented with their bartending skills. Every single drink was served with a smile.
I celebrated my birthday in Cuba April 20, and was incredibly surprised by my room being decorated by the most amazing house keeper Yare. She always gives the best service, cleans the room very well and does it all with a big smile. The community manager Yaria was always around to make sure that everyone felt like family at the Gran Muthu Rainbow. There are so many other staff members that contributed to the most luxurious trip I have ever had. I cannot stress enough how amazing the entertainment staff is. Yorlandys, Jorge, and Yasmany are incredible dancers and overall amazing performers and made my experience the most beautiful I have ever had. At the Gran Muthu Rainbow in Cayo Guillermo LOVE is possible without limitations. LOVE is celebrated.

The one small issue I had, was the abundance of security staff. There was so much security and it did make the experience feel a bit uneasy at times. This wasnt a huge deal but it was worth mentioning.

TIP THE STAFF <3 BRING GIFTS <3
Enjoy your time, and be kind. [Details]

I couldnt say enough. I love this place. I've visited everywhere in the Caribbean and I would never go back to the same place twice, but this is the place that I will keep coming back. Osmarys at the pool bar is so good! Yenia is wonderful. The pool is beautiful, the beach is amazing. You can relax and have fun. It doesn't matter of you're gay, hetero, lesbian, you can be anything and everything you want. Cannot wait to come back with my son! He's a drag queen and he'll love it here! Just like me! I recommend it to everyone!!! [Details]

Gran Mutha Rainbow brings new meaning to ”All Inclusive”!!! I met people from all walks of life [Details]

Even before I arrived at the resort, I felt so welcomed and I knew this was going to be a wonderful experience, with my many communications with the Community Manager, Yenia. She is a true asset to the resort. I arrived late at 1 am and enjoyed the hamburger and fries at the 24 hour snack bar. My room was large and spacious, had a wonderful ocean and pool view and I loved the towel art, each morning. The entertainment members were all outstanding, they worked so hard and put their heart and soul into providing a very interactive day, with stretching exercises, dance lessons, aqua fitness, games, pool volleyball. And the evening shows that they perform are simply spectacular, not to be missed. The entire staff at the resort are all so friendly, warm and welcoming. And I would also like to add that all of the guests that were there, were also so friendly. There were no rude or pushy people, like I had seen at other resorts. Everyone was happy. There was no judgement, everyone was free to express themselves, it was a very safe place for all.. It was so easy to talk with new people and I am so glad to have made new friendships. If you need or require anything, just call the front desk. They are all so helpful. The front desk arranged for a taxi on 2 occasions. Once, with a friend I made at the resort, we wanted to visit Pilar Beach for the morning and on another occasion when we wanted to go to the Lobster Shack. I have to thank Dani so much for my morning coffee (she always knew what to put in it) and for my afternoon beverages in the lobby bar. Always a smile, always so cheerful. Thank you to Osmary at the pool bar - such a sweetheart. I loved both beaches. One is just past the pool bar and is very quiet and relaxing. You can't swim there because of all the rocks. The other beach is just past the buffet, a bit of a walk but is quite beautiful and very sandy. All of the staff are indispensable, too many to name - the cooks, dishwashers, security guards, office staff, the ladies that clean the washrooms. I did talk with some of them and they are all so incredible, so hardworking. Looking forward to a return visit. Thank you Rainbow [Details]

The hotel is so clean and bright! Rooms are big and beds are comfy. The staff is so kind and helpful and fun! 24hr snack bar has delicious food. Entertainment is so exciting! I'll be back again for sure! One of my favourites! [Details]

This place gives new meaning to all inclusive. Super clean, and super friendly. The staff went above and beyond to make our stay amazing(and it was). Walk out to the pool was so convenient for anyone with mobility issues or for someone lazy like myself.
The social aspect was just greattttt.
The shows were great, very talented individuals. We socialized with every walk of life and made new friends.
The food was plentiful, possibly bring some snacks for a change up.
It felt safe, and welcoming. We will return with friends. Can't say enough. Loved it. Loved it. Loved it.
Yenia Rodriguez Batista, thank you so much for taking great care of us. XOXO [Details]

I went to the Gran Muthu Rainbow with a group of friends - 6 of us. This is the first time any of us have been to the resort and all 6 loved it and said we would all go again.

We had an ocean view room on the 2nd floor. Which was great because one the view is fabulous and the noise is minimal. Our room was lovely with all the amenities, soaker tub, king bed, sitting area, balcony, large walk in shower with a rain shower head if you wanted to use it.

I love the beach compared to the pool, but that's me. I'd rather see the ocean aqua blue and snorkel. One afternoon we went out on the hobbiecat with our captain Micheal. It was a beautiful day
The people were fabulous wether, staff or patrons. Our Media coordinator Yenia was great and was sure we had everything we needed. What an awesome person. Gran Muthu is very lucky to have her. The wait staff/bartenders were attentive and made sure we got what we wanted. If it wasn't on the bar it was there the next day.
The food in the buffet was ok. There was always something for everyone. The fresh cut tomatoes were the best I've tasted since my own garden last year. The ala crates. I enjoyed. I had the steak at the international and the roast beef dinner at the creole. We also were able to have lobster dinners at 2 different places less than 10 minutes away. One at the pylar beach one of the most beautiful beaches in the world. You can get there via bus for 5$ per person or taxi for the same rate. Return.
The entertainment at the resort was exceptional compared to all the other resorts I've been to. This one rates a 10. With awesome dancers, pool volleyball, fashion shows, masquerade party, etc.
I met such wonderful people here who've said they would also recommend the resort and come back. We may get in touch and all go at the same time again. I'm already looking forward to coming back to Gran Muthu Rainbow.
It's the first time I've been to a LGBTQ resort. I was amazed at how well we were received.
Gran Muthu Rainbow YOU ROCK!!
The only thing I wasn't impressed with is that a lot of the people didn't tip because it's all inclusive. Sorry I don't think that's right. We tipped everyone, even the gardeners and security guards. Let's face it these people work really hard for very little money.
FYI. They except Canadian money and American money, so bring both as their banks will not except the Canadian coins.
( we just exchanged their Canadian coins for our Canadian bills) there isn't an ATM on the resort.

Yenia and the rest of our Rainbow staff thank you so much for an amazing vacation [Details]

We had a amazing time at Grand Muthu Rainbow and will definitely be returning. The resort was beautiful, modern and well maintained.
I have never felt so welcomed at any other resort. The staff are so friendly and welcoming and make this resort special. We travelled with two other couples and all of us will return. The rooms are fantastic with a king sized bed, couch, shower and large soaker tub. We had a ocean view room and watching the sunrise over the ocean every morning is breathtaking. We met so many wonderful people guests and staff it felt like a big family where everyone was welcome. There was a mixture of people straight, gay, singles, friends the majority where Canadians and it was a great vibe.
Loved my morning cappuccino made by Dani
Ya et and Mila at the front desk were always so helpful and always with a smile
Osmary at the pool swim up bar was super quick at serving drinks
Noitis, Chanel, Leo and so many others who entertain us with great games and shows in the day but also entertain at night with some spectacular sexy shows with great music and dancing after. If you still want to party after that there is a bar at the pool open 24hrs
Beach is beautiful with a nice breeze in the afternoons. Hector was always there to clean and set up a chair for you.
Then there is the wonderful Yenia Rodriguez Batista who made sure everyone feels they are special to her. She helped us before we came down and while we were there. Love you Yenia and the Grand Muthu Rainbow Family for a wonderful time xoxo [Details]

This was the best by far resort experience that I've ever had.
There was harmony there that was evident throughout the resort. I was made to feel so welcome. Everyone always complains about food in Cuba but I can say truly that the quality and availability was 1st class. My large room was cleaned everyday. There is entertainment during the day and evening. There is a private beach in front of the resort and a much larger one just to the side and several huge pools.
Everyone there praised this resort.
Would I go back? In a heartbeat ! [Details]

VERY NICE AMBIENCE. FRIENDLY WITH SUPERB SERVICE. EVERYONE IS VERY NICE AND MAKES YOU FEEL WELCOME. THE DESK CLERKS THE POOL BOYS THE BUFFET STAFF THE BAR STAFF THE PERFORMERS ALL ARE GREAT AND ALWAYS HAVE A SMILE. YENIA WELCOMED US AND MADE SURE OUR STAY WAS COMFORTABLE. I WOULD RECCOMEND THE GRAN MUTHE RAINBOW RESORTS BECAUSE THE MANAGEMENT IS VERY LGBT FRIENDLY AND WOULD GO ABOVE AND BEYOND TO MAKE OUR STAY COMFORTABLE. THE STAFF SHOULD ALWAYS BE RECOGNIZED AS GREAT.
THE ROOMS ARE VERY CLEAN AND COMFORTABLE. I WOULD DEFINITELY BE BACK SOONER THAN EXPECTED. [Details]

This resort is a Gem!
When they say all inclusive, they mean it. LGBTQ safe…yup this resort truly is a judgement free zone. We all fly together here! Safe and supportive space full of warm smiles and acceptance.
Exemplary customer service and entertainment staff.
The rooms are modern, clean, and spacious! We had an Oceanview room (3327) and it had an unobstructed view. All amenities are there! Remember to inquire at the lobby desk for coffee pods.
This resort has so much to offer that one visit just isn't enough. I will be happily booking again. [Details]

Get ready, this is long [Details]

my experience with the warmth and friendlyness and kindness of the staff has been unbelievable. All the staff greets you with love like a big family. The resort is amazing for the LGBTQ community and welcoming for everyone else. The rooms are excelent. It is such a warm feeling and wonderful vibe, that it spreads to all the guests, making new friends from all over canada. The turkey at dinner is delicious, they should do it every day. Special thanks to Osmel, at the buffet, thw girls at the front desk are amazing Dani, Lisby, Mila, Yuya, all so nice. And most of all Yenia, I had never met someone like her, so smart and welcoming, also speaks 4 languages, she is there for you anytime to assist in anything you need,we had neved received such high quality of customer service like wifh Yenia. We will definitely be back and recommend to all our friends. [Details]