Upgrade to Alegance Club for a Great vacation
The hotel design and the beautiful beaches and grounds are spectacular but what makes this hotel experience so amazing is the wonderful staff who are top professionals, friendly and very very helpful. Especially the Alegance Club concierges Orestes & Lipnik and the bartenders Gerardo & Dariel. The team is wonderfully led by Annia, Carlos & Antonio. My best impression late at night on arrival was the smiling face and the warm & helpful demeanor of the receptionist Celia. Don't forget the veteran Edelso at the buffet terrace, Andre at the Caribbean a-la-carte and Idael: El Gran Capitan of the Italian Restaurant !!!