Paradisus Varadero

Paradisus Varadero
4.074.074.074.074.07
4.07 based on 248 reviews
#6 of 64 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Varadero
Rated 4.5 stars
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Great Vacations at Paradisus

, Scarborough, ON
2023-01-31
We are leaving today from Paradisus but we don't want to.
This is a great hotel where you can fill like a paradise.
Just say bye to girls at reception and lobby bar at The reserve. They are always smiling with Profesional services. [Details]
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Paradisus Veradero

, Shediac, NB
2023-01-24
Paradisus Veradero was all we could dream of, wee enjoyed our stay very much [Details]
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Certified

Paradisus Varadero

, London, ON
2023-01-12
Our family including 2 teenagers and a 81 year old had a great time. Unfortunately we were unaware of some of the facilities we could have used. There was a lack of communication. I know paper is in short supply but one large map of the property and activities would have been helpful. Beautiful location. [Details]
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The strong points
The hotel and location were beautiful. The staff were amazing. The Cuban bands were great. All rooms were very clean.
The weak points
We had no information on some features we could have enjoyed like the spa and hot tubs. Communication with a map or poster with an explanation of the facilities would have been helpful.
Certified
Hotel reply, General Manager, on 2023-01-18
Dear Traveler Thank you very much for choosing the services of Paradisus Varadero Resort & Spa on your recent vacation and for recommending our services and hotel facilities. Our team feels lucky to choose us and to know that we have provided a high quality service along with an unforgettable experience. We will surely like to welcome you back at home, Best regards General Manager Paradisus Varadero Resort and Spa

December vacation

, Fort Saskatchewan, AB
2022-12-11
The hotel was great and great location [Details]
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The strong points
The resort itself is beautifull . Staff is very friendly. Me and my family had a wonderfull time .
The weak points
I have been to cuba many times and food was never the greatest but this resort had the worst food ever . We were not expecting that many seniors, this would not be a place for a family but more for older people.
Sanitary measures (Covid-19)
No measure in place . You can roam freely with no mask .
Certified
Hotel reply, General Manager, on 2022-12-27
Dear Traveler, We thank you on behalf of the entire Paradisus Varadero Resort & Spa team, for having selected us as your tourist destination for your past vacations in Varadero. We appreciate you taking some of your valuable time and sharing your experience with all travelers. We are sorry to know that we did not live up to the service you expected, and that we did not exceed your expectations. We do apologize to you for not being able to make your vacation an unforgettable memory. We hope to have the opportunity to receive you in the near future in better circumstances. Best regards, Manager Director Paradisus Varadero Resort & Spa

Good stay at Paradisus

, Toronto, ON
2022-10-21
We allways choise Cuba. Paradisus still being a wonderfull hotel. They have renovated rooms and the must beautifull view of Varadero from the lobby [Details]
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Look no further!

, Saint Catharines, ON
2022-05-09
This was our 20th time in Varadero Cuba, this was our first visit at the Paradisus Varadero but definitely not the last! I can't say enough good things about the staff starting with the GM , Ivan . The manager Darien, bartenders and grounds staff.
From the minute you arrive here they make you feel like a rock star!

If this is your first time in Cuba, you will love this hotel. If you really want to pamper yourself spend a little extra and stay on the Royal side… WOW. Beautiful.

We have found our second home away from Canada! See you next year! [Details]
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The strong points
Exceptional customer service!
The weak points
None!

AMAZING!!!

, Laval, QC
2022-01-02
We are a family of 4 and travelled with two other families to spend the holiday. The resort is just amazing, very welcoming and we felt very safe. We travel lot but Paradisus is a real Paradise and we will come back again. From our arrival we have been upgraded to sea view. The staff are wonderful and Darrian (the manager) is a super nice guy. My wife and I have played tennis with the wonderful coach Miguel. The kids club team went beyond entertainment and always kept an eye on our kids to offer us comfort when needed. The beach is so close to everywhere and offering an absolute unique panorama. Everything was so amazing. I don't want to sight any negative points because the positive one dominates and when we travel to Cuba and understand the situation, and see how hard they are trying to make us happy, we forget any negative thing. The only thing i can refer is that i was eaten alive by the bugs :) so some spraying won't hurt :) .. and internet could be better as we need to keep on putting the codes and refreshing them every 24 hours at the reception. [Details]
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The strong points
Beach View Friendliness Cleanliness
The weak points
Internet anti-bug spraying
Sanitary measures (Covid-19)
Good
Hotel reply, General Manager, on 2022-01-25
Dear Traveler, Thank you very much for having chosen the services of Paradisus Varadero Resort & Spa on your recent vacation and for recommending our services and hotel facilities. Our team feels fortunate to choose us and to know that we have provided a good quality service together with an unforgettable experience. We will surely like to welcome you back home, Best regards, Ivan Tapia Manager Director Paradisus Varadero Resort &Spa

Great stay

, Montréal, QC
2021-12-06
Spend 3 nights at the Paradisus and everything went smooth from begining to end.

We had a group check in which was quick and efficient.
Staff was amazing all around.
Room was nice, clean and comfortable.
Great beach with plenty of chairs and palapas.

Knowing the political situation in Cuba and with the pandemic added on top, I was impressed with the variety of the food. Food
was good at both the buffet and a la carte.

They organized a beach dinner and poolside dinner for our group and their service was on point both times, so was the food.

PCR test was done at the hotel clinic and we got the results the next morning.

I would reccommend this hotel with my eyes closed. [Details]
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The strong points
Amazing staff. Beautiful hotel. Nothing bad to say.
The weak points
None.
Hotel reply, General Manager, on 2021-12-22
Dear EMILIE ERZEN, Thank you very much for having selected the services of Paradisus Varadero Resort & Spa on your recent vacation and for recommending our services and hotel facilities. Our team feels fortunate to choose us and to know that we have provided a high quality service together with an unforgettable experience. We will surely like to welcome you back home, Best regards, General Manager Paradisus Varadero Resort &Spa

Vacances 2020

, Toronto, ON
2020-03-24
Vacances inoubliables excellent service du personnel, salle de flux, artistes et 10 spectacles, attention du personnel du bar de la piscine très attentionné et serviable, vivement recommandé [Details]
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Hotel reply, General Manager, on 2021-12-22
Cher voyageur, Merci beaucoup d'avoir choisi les services du Paradisus Varadero Resort & Spa lors de vos récentes vacances et d'avoir recommandé nos services et nos installations hôtelières. Notre équipe se sent chanceuse de nous choisir et de savoir que nous avons fourni un service de haute qualité ainsi qu'une expérience inoubliable. Nous aimerions sûrement vous accueillir à la maison, Meilleures salutations, Directeur général Paradisus Varadero Resort & Spa

Mariage de rêve

, Toronto, ON
2020-03-24
Nous avons visité cet hôtel depuis notre mariage. Nous avons passé une excellente semaine. L'attention inégalée. Chacun des restaurants est extraordinaire. Et le meilleur que nous ayons passé une semaine avec la famille. 100 points [Details]
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Excellent voyage de repos !!!

, Toronto, ON
2020-03-22
C'est un hôtel incroyable avec tous les services fournis d'une manière excellente, les chambres sont très propres et confortables, j'étais dans la suite junior avec vue sur l'océan et la vue sur la plage et l'hôtel est magnifique. les restaurants chics avec assez de nourriture pour tous les clients et le service des serveurs très sympathique et attentionné tout le temps. Les piscines sont très propres, la nourriture dans les collations est également excellente et les événements du soir sont très bons. Service en chambre très rapide et repas identiques. Les restaurants spécialisés offrent un excellent service. Je veux revenir dans ce merveilleux hôtel et je le recommande vivement à 100% [Details]
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Une station pour revenir

, Toronto, ON
2020-03-22
Nous sommes venus passer quelques jours en vacances et nous passons un très bon moment. La chambre est très grande et belle. Nous sommes accueillis par ADRIAN qui laisse la salle impeccable. Les installations sont toutes très bonnes. Restaurants avec une viande exquise et un menu de grand dîner, mention spéciale au serveur EDY. Tous les restaurants sont également de très bonne qualité. Dans la piscine, tous les serveurs sont très attentionnés et professionnels. Nous avons fait deux excursions et très bien. La zone pour enfants dans la piscine est très agréable [Details]
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Nous serons de retour!!

, Toronto, ON
2020-03-21
Très bonne expérience, service, propreté, chambre, nourriture dépassée les attentes, caractéristique du Paradisus Varadero Resort & Spa. Une reconnaissance spéciale à Don Ernesto, le chef danseur, pour son charisme particulier et son service spécial au service de la neige, ainsi qu'au jeune Bryan et mr. Virgilio, qui a fait de notre dîner une expérience unique au restaurant, continue dans cette voie, avec ce cadeau de service. Si Dieu le veut, nous reviendrons certainement! [Details]
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Vous voyagez avec des enfants ??

, Toronto, ON
2020-03-21
Si vous voyagez avec des enfants et allez dans cet hôtel, un environnement spectaculaire pour les plus petits, vous ferez de vos vacances un rêve et surtout vous pourrez en profiter aussi! Super sûr, convivial et avec des activités exclusives pour eux !!! Une reconnaissance spéciale à Sandra, merci pour votre patience et votre professionnalisme !!! Ma petite apprécie vos soins !! Je reviendrai certainement! [Details]
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Week-end de joyeux anniversaire!

, Toronto, ON
2020-03-20
Un grand merci à tout le monde à l'hôtel pour avoir fait du 10e anniversaire de ma fille une série de beaux moments. Toutes les équipes étaient bien informées et véritablement occupées à faire de leur mieux pour nous surprendre avec des détails mémorables! Merci à Mauricio de AyB, Gerardo de Front, Victor de Spa, Pedro de Ama de Llaves, Alessandro et Rolando de Pool et une salutation spéciale à Alex de l'animation :-) Excellent !!! [Details]
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, Toronto, ON
2020-03-20
Comment le titre le dit plus que des vacances est une expérience que vous devez vivre laissez-vous dorloter par le spa, ils ont des massages incroyables grâce en particulier à mon thérapeute préféré Noé et Perla le valet de chambre aussi à Luis dans la salle de gym étaient tout simplement mes parties préférées de l'hôtel [Details]
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, Toronto, ON
2020-03-20
Comment le titre le dit plus que des vacances est une expérience que vous devez vivre laissez-vous dorloter par le spa, ils ont des massages incroyables grâce en particulier à mon thérapeute préféré Noé et Perla le valet de chambre aussi à Luis dans la salle de gym étaient tout simplement mes parties préférées de l'hôtel [Details]
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It was OK, not 4.5 star

, Orleans, ON
2020-03-20
First impressions on arrival were not fantastic. Our room was quite old and felt a bit run down. The rest of the resort was better maintained and after settling in, we enjoyed our stay. The staff were always friendly and courteous although some tried a lot harder than others. Those who put in the extra effort received our tips. Mixed feeling about the food. It was good and there was lots to choose from but repetitive and some was mediocre quality. Birds infest the dining area and dive into plates when people step away from the table. A la carte restaurants are not open everyday. We tried to make reservations the first morning after we arrived and were only able to book one meal at the Tex Mex Restaurant. It was a bit of a joke. Food was not tex mex at all. The beach was nice but a bit of a clean up would make it magical! Overall, it was good I expected more of a 4.5 star and for the price I paid. [Details]
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The strong points
Large, airy lobby with beautiful views was a nice place to hang out for a drink. Beach was beautiful with lots of palm trees and palapas for shade. Food was ok. Staff were nice.
The weak points
Room was a bit run down. Took five flushes for the toilet to flush down. Patio door lock broken and reported on first day but never fixed. Night shows were odd. Little shade around pool. Birds in dining area, gross. A la carte was poor.
Certified
Hotel reply, General Manager, on 2021-12-31
Cher Phillipe Lacasse, Merci beaucoup d'avoir choisi les services du Paradisus Varadero Resort & Spa lors de vos récentes vacances et d'avoir recommandé nos services et nos installations hôtelières. Notre équipe se sent chanceuse de nous choisir et de savoir que nous avons fourni un service de haute qualité ainsi qu'une expérience inoubliable. Nous aimerions sûrement vous accueillir à la maison, Meilleures salutations, Directeur général Paradisus Varadero Resort & Spa

Excellente expérience

, Toronto, ON
2020-03-19
Très bon hôtel. Nous avons adoré la façon dont ils traitent et prennent soin des petits détails pour rendre votre séjour plus agréable. Les chambres sont très confortables et l'animation de l'équipe d'animation est meilleure. Félicitations les gars. J'espère que l'hôtel continue de grandir et nous reviendrons avec plaisir lors de nos prochaines vacances. Comme le dit l'excellente équipe d'animation !!! [Details]
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The best attention

, Toronto, ON
2020-03-18
The best attention, friendliness and service, thanks to Alin, is that our stay was wonderful and pleasant. He always offered us a plus, exceeding our expectations and surprising us by making us forget everything and just dedicate ourselves to enjoying and relaxing. Thank you!!! [Details]
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Tout est excellent

, Toronto, ON
2020-03-18
"Tout est excellent [Details]
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Great Surprise

, Scarborough, ON
2020-03-16
I loved the hotel, the people, the service and specially the amazing beach. Of course, in terms of food we know it will not be like Cancun or other destinations but it was a great variety of restaurants to choose from. Will be back [Details]
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The strong points
Beach Service Location
The weak points
Food

Staying at Paradisus Varadero

, Thornhill, ON
2020-03-16
Probably the best hotel in Varadero [Details]
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The strong points
Friendly staff very helpful, and relatively well designed , food relatively better than other hotels
The weak points
Royal service rooms are old but with ocean view, but the shower in every room is outside , yes every room has outside patio where the shower is , is with windy conditions better be prepared to take a cold shower, whoever designed the room wasn't thinking
Certified

Loved the hotel

, Calgary, AB
2020-03-13
Hotel is beatiful has the most beatiful beach I ever see. Food is ok, but is good for Cuba and in comparison to others Resort I have been I found it surprising good. For the warm and the heat worth it. [Details]
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A very good family option!!

, Calgary, AB
2020-03-03
Our family stayed one week at this hotel and we really enjoyed our vacation.
Staff went over and beyond to do anything they could for us. We highly recommend it to families. Beach is amazing ! [Details]
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The strong points
Friendly staff Beach
The weak points
2 days we had problems on getting clean beach towels

Relaxing vacation

, Oak Lake, MB
2020-02-15
We enjoyed our stay. The staff were very helpful and friendly. We enjoyed tennis lessons with Miguel, yoga and volleyball with Manuel, scuba lessons, snorkelling and catamaran rides and the service from our excellent bartenders at the pool including Milay. The nightly entertainment was great, especially the Aqua Ballet. The food was good, we especially enjoyed the BBQ on the beach at lunch and all of the seafood. The room was comfortable and clean and we were able to get an ocean view. The beach was beautiful and there were always lots of chairs available at both the beach and pool. [Details]
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The strong points
The staff and activities
The weak points
I would have liked more labels on the food in the buffet.
Certified

Very nice hotel

, Québec, QC
2020-01-10
Loved every second of our stay. We choose a suite at the reserve and I need to say, is good area, good rooms with great staff [Details]
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J'aime cuba

, Québec, QC
2019-12-18
très beau, avec une grande zone de plage paradisiaque, très propre et malgré la construction tout était très bien [Details]
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Beatiful hotel

, Edmonton, AB
2019-06-25
All Inclusive service was outstanding. Hotel was beautiful, great scenery. Highly recommend for a relaxing honeymoon. It's a romantic break for couples with options to explore and venture out if you want [Details]
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Hotel reply, General Manager, on 2019-07-02
Dear Ross, Thank you so much for have choosen the Paradisus Varadero Resort & Spa services. We are very glad to know we meet all your expectations and that you found in our facilitites a lovely place to return, Looking forward to your soon trip! Manuel Rey Duro General Manager

A place to remember

, Edmonton, AB
2019-06-24
This is a fantastic hotel and I can really recommend this place for its relaxing and luxurious rooms and spaces. [Details]
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Hotel reply, General Manager, on 2019-07-02
Dear Wilhelmer, Greetings from Paradisus Varadero Resort & Spa! Thank you so much for take part of your amazing time and leave us your impressions regarding our services and facilitites. We appreciate your opinion and we felt very happy to know we meet your expectations. Best Regards! Manuel Rey Duro General Manager
pages: 123456

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