Puerto Plata

My experience is very good and had fantastic time.

This hotel is very clean, and the staff is great! Everything was in close walking distance and the beach was very nice. Lots to do for families also. We where in the adult only section and it was well located to all the amenities. This could be a 5 star resort except for lack of variety in the drinks (some are extra $) and some of the la carte restaurants lacked serves.

It was excellent as expected, my last vist was 5 years ago. The Sun Cub level is the best way to go - also in the adult only section. There was a lack of staff which had two of the three restaurants closed on Monday which was disappointing - we also expected that there would be more seafood available, maybe next time we visit in 2024

Lots of pools; bar areas to choose from. Beach is not huge but it was very clean and the sand in the ocean is soft and rock free. Loved the Bali beds by the beach. Lots of restaurants to choose from as well. The Anime team was excellent and there was always a contest for someone to enter. We were in block 202 which was excellent as the show are past the Tropical area and so is the bigger buffet at the Casablanca. The Pearl at the Cofresi was excellent for breakfast and much less busy and much quieter than the Casablanca. We enjoyed the bigger selection at the Casablanca for dinner. Beautiful grounds. Yes, not for people with mobility issues as there are lots of stairs, that being said, it was nice to have those since we ate so much. Drink mixes are not great but there was selections for other things. Huge resort when shared with the Lifestyles grounds/resorts. Too many choices. Couldn't see all of what Lifestyles had to offer and do it all in the 8 days we stayed at the Cofresi. Rooms are showing their age, however our rooms were always very clean and our housekeeper was excellent and very friendly. Hot water and pressure were an issue at busy times, however, it is a huge resort so I can see how they have issues with everyone having hot water before dinner time or early morning. Did not like all the people who stayed at the other timeshares who visited with their golf carts. They had no respect for guests walking on the walkways. It would be nice if speed bumps or gates were installed to slow them down. Also when there were many of them, the fumes were bad. I would go to this property again. Great price for what you get compared to other resorts I've been to. Love the mountain views and everything Puerto Plata had to offer. It was better than what I expected. Then again, as long as there is variety; it's clean and help is available when needed, that's what matters to me most. I would not recommend this property for someone will kids. Lots of stairs no matter where you want to go. Not easy to get around with strollers. The tropical is flatter for families.

We have visited this hotel 9 times. Love the layout and the staff, however it is starting to show its age. It's clean and sufficient but don't expect anything spectacular. Food is good but not fantastic. Restaurant staff is exceptional. Love having the golf course across the street. Recently introduced full wifi. Some tour packages offer wifi in package otherwise $3 per day per device.

We spent a wonderful week at this hotel. It could not be better located in the middle of a golf course and just a few dozen meters from the ocean. The breakfasts were included in the price and they were amongst the best we ever had in the Caribbean. Great variety of fresh fruit, yogurts, juices, breads, pastries and eggs cooked à la carte. The restaurant in the compound is qualified as one of the best in Playa Dorada. We ate there several times and it never disappointed us. We contacted the hotel before travelling and emails were always promptly answered. Elaine Almonte and Katyusha at the reception were always ready to answer our questions and the breakfast staff was also very attentive to our needs. We had a minor problem and the general manager (Mr. José Maria Spart) took care of it immediately and in a very professional way. We were most impressed and pleased. It is without any hesitation that we recommend this hotel.

It was good but no activities, the restaurants were closed, if I knew in advance I would have gone somewhere else. The team there was good.

Enjoyed a pleasant week but didn't experience anything spectacular. Food was passable but nothing stood out. Beach was average but I prefer pure white sand beaches. Satisfied with the stay considering the price paid.

Be prepared to entertain yourself.