Grand Bavaro Princess

Grand Bavaro Princess
3.973.973.973.973.97
3.97 based on 858 reviews
#22 of 106 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. in Punta Cana
Rated 5 stars
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Good but could be improved upon

, Wasaga Beach, ON
2023-04-03
Some good and some bad. Most of the issues could easily be resolved if you were to hire more staff. [Details]
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The strong points
The restaurants were good however the wait staff were inconsistent. Great beach, however someone should rake the beach seating area. Great weather and a lot of seating area in the beach. Maids did a good job - not great. Property was well looked after.
The weak points
Poor entertainment for a five star resort. Some very unfriendly wait staff at the ala carte restaurants. Most of he wait staff at the buffets were much friendlier and helpful. Few staff members spoke English.
Certified

Grand Bavaro Princess

, Glencoe, ON
2023-03-19
We had a great holiday. [Details]
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The strong points
Beach, pool, friendly staff, cleanliness.
The weak points
Internet, very few spoke understandable English, everyone complained about the air conditioning in the units.
Certified

Very Grand Bavaro Princess

, Saskatoon, SK
2023-03-03
Our experience here was amazing as always. We have come here about 5 or 6 times, this was our first visit with the resort having been renovated and things were even better! Clean, beautiful suites, amazing food, friendly staff, and the most beautiful beaches ever! We will definitely recommend this resort and return here. [Details]
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The strong points
Clean, beautiful suites, amazing food, friendly staff, and the most beautiful beaches ever! We will definitely recommend this resort and return here.
The weak points
Very large and overwhelming at first other than that no weak points that we could see.
Certified

Disappointing !

, Ottawa, ON
2023-02-24
The hotel is very big. We where in the Platinum part, that was smaller and had it's own beach, buffet and pool. It was disappointing because it did not live up to the description. The restaurants where mediocre, buffet was acceptable. My understanding is, you paid for an upgrade to have less people. We had to complain to get better room cleaning. The concierge was in the lobby but was of zero help. Was not worth the money we paid. [Details]
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Certified

Grand Bavaro Princess 2023

, Fredericton, NB
2023-02-24
This was our third trip to the Bavaro Princess and each time it just continues to exceed the last one. From the Platium experience to the infamous food selection this resort is by far second to none. The staff were and did by far the best that you can find. [Details]
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The strong points
Great food. The accomdations were out of this world. Friendly staff. Beautiful weather.
The weak points
No weak points from me.
Certified

The best Resort

, Brampton, ON
2023-02-11
Before I state my review, first and foremost stop reading all of these negative reviews!!!!
My boyfriend and I stayed as a platinum member, which is what I would recommend to anyone who would like to stay at this resort because you will have access to all the good amenities and receive the absolute amazing service and food. I have visited dominican over the years and went to about 10-15 different resorts in punta cana and grand bavaro princess is the best resort I have ever been too, except for Hard Rock Hotel.
The food is here is amazing, i was never hungry. The staff were incredible, they always wanted to make sure we left the resort feeing satisfied ( Tipping is a must) what you give is what you get. These staff work very hard to keep us happy and welcome. The wifi is actually very good and fast on most of the resort! LOVED the scenery and wild life on the resort. The beaches were beautiful and the sand is clean with hardly any seaweed and coral reefs on it. They work very hard to keep everything clean here. the drinks were amazing and if you want them strong just ask. Some staff don't understand english very well, but its still easy to communicate with them to get what you want. Very clean resort. Room was amazing along with the view. nightlife was good always live music and dancing and the shows were very good as well. The stores are a bit over priced but they will have everything you need which is convenient. Bring bug spray to avoid getting attacked by mosquitoes LOL.ALL IN ALL we loved this resort and will be back again for sure! [Details]
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The strong points
The staff are amazing. Food is really good and the wifi is pretty good. The beach well cleaned.
The weak points
Some staff don't speak english...

Grand Bavaro Princess

, Dundas, ON
2023-01-10
My daughter and I stayed at the hotel from Dec 29th to Jan 6th and we had a wonderful time. The grounds are beautiful and clean. We had a room that was fairly central to the trolley pick-up and we requested a change of room to somewhere quieter and this was granted without an issue. The staff are friendly including the Animation team. The food was decent, and the drinks were delicious. I especially loved the coffee bar. The wifi was not reliable, and the hobie cats for sailing were not functional when we were there which is something we enjoy. [Details]
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The strong points
The grounds, staff, rooms, location and beach, drinks.
The weak points
Wifi, food, lack of sailboats, COVID measures i.e. ideally hand sanitizer should be readily available at all restaurants around the buffet areas.
Sanitary measures (Covid-19)
Most activities and restaurants are open air which is great but ideally hand sanitizer should be readily available at all restaurants around the buffet areas.
Certified

Large beautiful property

, Kitchener, ON
2022-12-25
Long distance from lobby/main buffet to the beach but they had trolley people movers every few minutes to take you around the loop all day long. Buffet had wonderful selections and more than 2 or 3 stations for omelettes, etc. Rooms were large, bright and lovely with big balcony. Wonderful tropical natural area to view lots of birds, flamingos and wildlife within the property. [Details]
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The strong points
Beach had lots of loungers, big bright rooms with large balcony, tropical natural area
Certified

Overall 4.5/5

, Toronto, ON
2022-12-08
The hotel and grounds are modern and well kept. The rooms are second to none and staff welcoming and friendly. The vegetation and various animals are beautiful and walking the grounds enjoyable. There are a number of pools good for adults as well as some for children including a children's area.
The buffets are loaded with a large variety of food fruit cheeses and salads so you would be hard pressed not to find something you like. The specialty restaurants are good and geared towards a specific line of food so you have numerous choices for meals. The pub as well as food trucks are great for a quick snack.
The beach is beautiful with enough loungers if you are willing to actually take the time if you are a later riser and find individuals which can be put together.
If you are platinum there are some advantages like better choices in alcoholic beverages as well as booking your restaurants a couple of days ahead of time and hanging out in the evening at the rooftop lounge on the beach which is nice. If you go with the regular bungalow it is also good although you may have to wait for a dinner seating grab a drink it is great. Nightly shows are for the most part non existent save for piano type player. Not sure why the shows are no longer as it was a great place to spend the evenings and the crew worked hard which was appreciated. The animation team are ok not as active as before covid. Overall as this is the second time we have visited you can tell we love it here after visits to various resorts both here and Cuba and my wife upon arrival called it her happy place lol so we say try it you will love it. [Details]
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The strong points
Beach food and pools are good. Drinks are good. Is this not why we go ? lol
The weak points
Nightly entertainment lacking. Not much else I can think of that negatively impacted our visit.
Certified

Incredible Vacation

, Niagara Falls, ON
2022-03-06
This resort is great, it was our third time here and first since their renovations and the place is outstanding, staff was great, food was a hundred times better then before so many options to choose from (even more if you're staying in platinum) it is a massive resort that has everything from families to couples all age groups. If you want peace and quiet I'd suggest not staying to close to the beach but if you don't mind then the beach is the place to be, entertainment on weekend nights and the platinum pool section always rocking. Thanks again to all the staff at this resort making it that much better! [Details]
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The strong points
Beach, food, rooms, staff
The weak points
None
Certified

Amazing hotel

, Mississauga, ON
2022-03-02
The hotel is amazing, cleaned and organized, there are many restaurants with a good food, lots of beautiful birds around, many activities to do at morning and night. [Details]
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The strong points
Quick check in and check out Rooms so big and clean Transport between rooms lobby and beach
The weak points
Be careful about the guys with blue polo shirt, they want you to signed a membership contract so they can get a commission and they promise you a gift and special breakfast.
Certified

Good stay at Grand Bravaro

, Woodbridge, ON
2022-02-16
Had a nice day at Grand Bavaro princess. Complex very well kept, Food was good at most restaurants and buffets, Found most of the staff to be not that friendly very few of them Greet you and make you feel welcome. Rooms are decent and clean Needed to keep reminding them to change towels and top up toilet paper. For me the most annoying thing was staff bothering you about doing a 1/2 an hour meeting with them, i Paid good money to come and relax not to be disturbed every 20 minutes about doing meetings aint excursions once you op out they should leave you alone. I also speak and understand the Spanish language but I'm not Spanish and don't look Spanish so some of the conversations they have about people and about what they say about you is very disturbing very disturbing for country that relies heavy on tourism I think they should get a simple reminder on customer service. [Details]
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The strong points
Clean clean place.
The weak points
Customer service customer service customer service
Sanitary measures (Covid-19)
I really had no complaints here when I came to sanitary with food they were on point.
Certified

4 star, not a 5 star hotel

, Hanmer, ON
2021-12-25
This has the potential to be a 5 star hotel if they did some decent upgrades and maintenance of the property and enforced the rules that are implemented around the resort.
The receptionist conned my fiancée into believing that for an extra $100 usd that she would be upgraded to a suite, which was a lie and he pocketed the money.
People smoking in the pool area around children. People cutting in line during the buffet and not very well organized during meal times with the cleaning and clearing of tables. Covid-19 cleaning was at a minimum during meal times because it was so busy.
What discouraged me the most was people smoking everywhere on the property. No designated smoking sections. Smokers were very rude with discarding the cigarette butts on the beach and other areas of the resorts.
Many times I had to yell at people to be quiet while I was trying to sleep. From screaming kids, crying babies and drunk people arguing, I expected to get more rest at a 5 star resort.
Many guests didn't follow the rules of the resort and don't respect other guests privacy or peace of quiet.
I won't be going back to this resort.
This was not the quiet place to go for a relaxing romantic getaway that I anticipated. Too many screaming kids and crying babies.
The wifi kept cutting in and out during the whole stay here, even in the rooms. [Details]
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The strong points
Beautiful location. Food was delicious , but very few vegan or vegetarian options. The staff is very friendly and overall I enjoyed my stay.
The weak points
There were ants in the bathroom. The toilet needed to be repaired because it was hard to flush. The shower handle came off when I went to shower, A few of the tiles were loose in the shower area. Need to provide more blankets and pillows.
Sanitary measures (Covid-19)
Very few sanitary measures during meals times with the cleaning and clearing of tables. Staff did wear masks at all times, but many tables were not cleaned when looking for a place to sit in the buffet area.
Certified

Holiday in Paradise

, Burton, NB
2020-02-21
From the luxury suites to the exellent cullunary experience, this resort is a hidden gem. This vacation was my second time staying at this resort, it never disappoints. [Details]
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The strong points
The staff are second to none. Always ensuring you are very well looked after. They always go out of their way to make you feel very welcomed.
The weak points
There are none.
Certified

Excellent winter vacation

, Waterloo, ON
2020-02-19
This was our second visit and. Returned because we enjoyed last year so much and were so comfortable
This year our expectations were exceeded
Beautiful renovation
World class service
Excellent restaurants for choice and dinners [Details]
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Certified

Awesome

, Kitchener, ON
2019-04-16
We were very pleased with the resort. Service was very friendly. The room was beautiful. This was our first time in the Dominican and we will be back. The only con was been harrassed by the timeshare guys who would try to trick you into taking you to the presentation. We had to dodge them and divert direction to avoid them. We and others we spoke to felt it inappropriate and harassing. Other than that the beach was beautiful, the pool was awesome. We had a great time. [Details]
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The strong points
The beach and pool were wonderful. Great service.
The weak points
Tipping every little thing and been harrassed on vacation by the timeshare guys.
Certified

Great stay!

, Oromocto, NB
2019-04-05
We had upgraded to Platinum last minute and glad we did. The whole resort was amazing but the Platnum lounge made booking dinners, checking in and checking out very simple and fast. Plus the rooms were closer to the beach.
Huge resort but 2-3 buffet options for dinners, plus your typical burger spots on site.
Food was amazing and a large variety with themed buffets.
I'm very particular with my food and room and this was the first time I would ever go back to the same resort again.
Lots of repeated customers between their 5th and 9th returns... both platinum and otherwise.
Only compliant, if I had one, would be the time share people. They were every where offering drives or free meals to get you to attend an info session. By day 2 we recognized they has specific name tags with ‘Royal' something or other on them and just started dating ‘no thank you' and walked away. Really no problem with them.
Most amazing beach ever!
The Japanese restaurant and Brazillian (offered on the adjacent princess resort through Platinum) were to die for! And the coffee shop next to the Brazillian was fantastic as well. [Details]
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Certified

Vacance de .....

, Sainte-Catherine-De-La-Jacques-Cartier, QC
2019-02-27
Bonjour , petite mise en garde concernant l'hôtel Bavaro ... PUNAISES DE LIT, à mon réveil j'avais des piqures sur les jambes et pieds, en examinant un peu le lit présence d'excréments qui en les humidifiants tâches de sang sur les draps .. j'ai avisé la réception il est venu vérifié le lit et à constater les excrément de punaise de lit , il ont fait un traitement (Orion) mais ca sentait terriblement fort dans la chambre , j'ai pas dormi de la nuit .. sa me piquais partout , le lendemain il nous ont changé de chambre supposément qu'il n'avait pas eu de plainte dans cette chambre , il
Ont fait un traitement aussi à la nouvelle chambre , je n'est pas été repiqué mais je vous avouerais que j'ai pas trop dormi mon conjoint non plus .. je suis très déçu de mon voyage , on allais là pour se reposer ,, Nos valides sont encore dans l'auto ! Va falloir procéder à une Grosse désinfection de tout à la vapeur et l'eau chaude .... et jeter le reste ... aucune compréhension autant de l'hôtel que du représentant, ils m'ont dit en riant ( madame des punaises de lit sa vie dans le lit sa saute pas dans les valises ..... attention beaucoup de sollicitations, ils nous ont fait accroire que c'était l'anniversaire des princess hôtel , qu'on n'avait qu'à le suivre et qu'il allais nous remettre des chandails , rhum , ... au final il nous emporte à un endroit derrière le hall , et la boummm tu te fais harceler par 3-4 personnes qui veulent que tu ne passe plus par les compagnie aérienne pour les forfait voyage mais par eux !! C'est sous formes de crédit voyage , sont très insistant , nous fallait qu'on leurs donne 23 000 sur 3 ans trois versement de 1500$ et 4000$ cash drette la pour y adhérer loll après tout ça il nous restait seulement à payer l'avion en passant par eux bien sûr !! Arnaque .... très décevant de la part de l'hotel ... [Details]
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The strong points
Plage , navette , près de la ville
The weak points
Punaise de lit , sollicitations , chambre propreté laisse à désirer , hôtel désuet.....

Great Holiday

, Burton, NB
2019-02-22
This resort is one in a million. A hidden gem. From the accomondations, out of this world fine class dinning and exellent customer service. They really go out of their way to make you feel welcomed. [Details]
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The strong points
Suites, Food, Entertainment, Beaches, Friendly staff.
The weak points
None.
Certified

Lovely

, Markdale, ON
2019-02-04
We have just returned from a 7 day stay. This resort is massive. I have a wheat allergy and downloaded a card in Spanish explaining what the allergy was and what I couldn't eat. The chef was very happy to show me around the buffet at every meal, as to what I could eat. One night they prepared for me gluten free pasta and bread. It was so yummy. The one evening show that stood out for us, was the circus show. There are lots of drink choices ( Dirty Monkey is fantastic) There are always loungers available at both the pool and beach area. It is amazing how well kept and clean the grounds are. [Details]
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The strong points
We splurged and stayed in the honeymoon suite, it is well worth it. The rooms are huge and comfortable. There is lots going on during the day at the pool and beach if you are interested.
The weak points
There are a lot of people who appear to work for the hotel, that offer you a "welcome package" free t shirt, rum etc. Be warned that they are trying to sell you time shares. Internet is in the lobby, and is hit and miss at best.
Certified

Best bang for the buck

, Toronto, ON
2019-02-04
Airport to Hotel approx. 30 minutes. Arrival at hotel to room 30 minutes. We went platinum which in our opinion is worth it for the ability to book restaurants to the separate beach with no vendors to the platinum lounge which is not busy and a nice place to chill. All the bars are good with the bartenders friendly and quick. The shows were ok save for Michel Jackson and the Lion King which were great. The animation teams work very hard from morning to night to keep people engaged and entertained. The beach is great with no seaweed to speak of and the water great. The restaurants are good especially the Japanese which is good food and a great show and the steakhouse with the t-bones done excellent. The Chinese not so great in our opinion. This resort is well kept and great to go for a stroll. In our opinion this resort offers the best bang for your buck. [Details]
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The strong points
Beach and bars good. Restaurants good. Buffet plenty to choose from
The weak points
Customer service follow up a little disappointing we did not receive all amenities and never did despite 5 visits to them. Did not spoil the holiday though!!
Certified

Most relaxing Vacation ever

, Enfield, NS
2019-01-27
This was our first trip to Punta Cana and only our 2nd all inclusive resort as we usually cruise. This was by far the most relaxing Vacation we have ever had. The time of year is early for us to travel but turned out to be the best decision, the resort was not overly packed which made getting a prime seat on the beach or at the pool extremely easy. Our room was is nice abit dated but clean, the bathroom was large and the shower was huge with a rain shower head very nice. Room location was prime we thought 665 close to beach, bar , pool and breakfast/lunch buffet . Food was amazing at Bella Pasta, the Steak house (La Gaucho) and teppanyaki also main buffet selections were great and fresh, we were pleasantly surprised with food quality and taste!! Beach bar was awesome and all staff there were attentive a friendly. Carlo was amazing and always ready to make whatever drink requested!! The grounds at this resort were immaculate and well cared for I cant say enough about the beautiful palm trees and other plants. We walked everywhere and hopped a trolley when we felt like being lazy. The trollies ran very frequent. The lobby was large with lots of seating and a few shops with typical souvenir fair. We purchased an excursion on the beach through SeaPro for parasailing which was a blast and also for a Stingray and Shark adventure, unfortunately the winds didnt agree and we were not able to do it and there was no issue getting our money back definitely recommend them look for Robinson great guy!! Front desk staff Eddy was fantastic to deal with and got us an amazing room!! We will definitely be back next year I can't wait! [Details]
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The strong points
Beautiful grounds, beach, great food and drinks! Carlos at the beach bar is fantastic as was the rest of the staff there. Buffet had a great selection hot and fresh. Rooms were clean!
The weak points
Rooms was a bit dated, wifi is weak at lobby(but not o vacation for wifi just mentioning it) also resort could up the entertainment quality. Also it would be great to have a bar area to sit in at night with some music playing.
Certified

Bavaro Princess

, Toronto, ON
2018-11-10
Well organised reception, attentive staff. Restaurant and bar wait staff very friendly and attentive. We had to change rooms because of leaks and I suspect mold in walls and ceiling in our part of hotel. Huge resort. 15 minutes walk from hotel to beach, good bus service, runs all the time. The small pool at the hotel is dangerous, paint used on slopes is very slippery, watch you don't fall. They allow vendors who are VERY pushy, and won't leave you alone. Hotel staff are trying to sell time shares, don't give them your name and room number unless you want them calling your room at all hours. Accosted by locals as soon as we got through the gate, didn't feel safe off of the resort. Won't be going back to DR [Details]
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The strong points
Wait staff were very attentive, Huge resort. Reception great.
The weak points
Leak in ceiling of bathroom, leak in toilet and sink, probable mold in walls and ceiling. Slip and fall risk in hotel pool
Certified

An Amazing Trip with even better staff!!

, Thornhill, ON
2018-07-12
Our family vacation was amazing. We traveled with our 16 month old son and upgraded to the platinum package which was such a great experience. Everything from your private beach to a larger room and such attentive staff made this week a trip of a lifetime. [Details]
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The strong points
Amazing service, great food, great beach
The weak points
Bed was a bit uncomfortable
Certified

Recommend it

, Toronto, ON
2018-07-01
First of all the resort is beautiful, huge and in great conditions. The hotel grounds and buildings were well maintained and taken care of. Upon check in i was greeted by a young man named Jeffrey. His hospitable and warm greeting literally made me feel at home instantly. He presented the hotel information in a clear and concise manner, and answered each and every one of my questions and concerns. Each time i had a question regarding the hotel, i always went to him because he was just SO nice! Once i arrived to my room i was so pleased to see how well maintained my room was. The room was in amazing conditions and fully stocked. During my stay anything that needed repair in my room was repaired without me even addressing the issue, which i found amazing.
I was disappointed with the food quality, the buffets offered the same items daily and they were not tasty food items.Those same repetitive items were never fresh and items such as rice were always clumpy. The desert section was extremely small, nothing compared to other resorts i've travelled to. Another aspect of the resort that i didn't like was the service at the pool bar. There was never enough employees and you had to wait a LONG time to be served or even noticed. The bar by the beach was also short staffed. Back to the positive, entertainment was energetic and fun. I enjoyed taking the shuttles across the resort. The nightclub was very nice as well. I really liked the hotel location because of how safe it was to leave the resort and purchase things from Bavaro shopping mall that was right across the resort.
I was not happy with the fact that wifi was only offered in the lobby and it was pretty terrible. I struggled to send messages because the connection was so horrible. the resort was very large and surrounded by alot of luscious green plants which made it feel as though one was connected to nature but that being said there was ALOT of mosquitos. MAKE SURE YOU TAKE REPELLENT because the hotel stores sell small bottles for $30 US dollars!!! All in all i really enjoyed my stay at this resort and would recommend it to others. [Details]
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The strong points
- room quality - reception - well maintained hotel grounds and rooms - great location - great staff -amazing beach/ beachfront - shuttle buses to take you around resort
The weak points
- horrible food quality - terrible wifi connection -
Certified

Very Bad - Worst Experience

, L Ile-Bizard, QC
2018-06-27
The flight to go had turbulence due to the pilot going up quickly. Not due to the weather or atmosphere.

At the resort, starting off by restorants. There was no reservation. Hence, people with platinum (who paid extra / VIP) would arrive and go in front of us. We waited 2h before being seated. If another platinum would have arrived 2 seconds before, he would have been seated before us and we would have never entered the resto. The trip is short, that 2h wasted was bad. Compensation will be followed by a call from me soon.

Moving on, the rooms were extremely far from everything. We were first floor, the second floor people were making noise and those walking to their room also made noise. Sleep was not an option. [Details]
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Certified

Family Vacation Punta Cana

, Burlington, ON
2018-05-20
First family vacation in years. Great time staff extremely friendly [Details]
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The weak points
WIFI is an issue should be throughout the resort. Chop buffet not good
Certified

Had a blast at this resort

, Mississagua, ON
2018-05-07
Our group was 12 people ranging in age from 14 and up. The kids had a blast. They went parasailing and did the Polaris swimming in the cave exercursion and had a great day!

The grounds were kept very clean considering the size of this resort. The food was delicious especially the seafood grilled fresh for you. The crepes were a hit especially the man who made them he was great at providing entertainment while you waited :) The restaurants were very good too. Just had a bit of a wait but well worth it.
The beach is just amazing! The activities were a lot of fun and the entertainment staff was amazing. Very energetic and lots of fun!
My only downfall was having to take the shuttle bus to the beach. I would of preferred to have it walking distance. Other than everything was excellent! Will definitely come back! Thanks Bavaro Princess for the great time! [Details]
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Certified

Awesome vacation

, Harbour Grace, NL
2018-04-25
Beautiful clean resort! VERY accommodating and friendly staff. Beautiful beach and pools! Rooms were immaculately clean. Food was quite good and loved that you didn't need reservations for any of the MANY restaurants on site. [Details]
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The strong points
Clean resort, friendly and truly caring staff. Amazing beach!
The weak points
We were initially placed in suites close to a loud and smelly sewerage treatment area of the resort, but upon request we were relocated (3 rooms, all family) to suites closer to the beach. Kept us all together. Staff very accommodating :)
Certified

Beautiful Resort

, Grand Falls , NB
2018-04-02
We had a great stay at this resort. The staff is friendly and always greats you with hola and a smile. The trolley drivers are friendly as well and some are always singing, funny, friendly and courteous. The buffet is perfect and the restaurants are very good. [Details]
  • Room
  • Quality - Price
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The strong points
The staff and the beautiful fountains, birds, flowers, trees and the trolleys and the drivers. The lobby was my favorite spot at night after going to the beach all day.
The weak points
Wish we could have wine in our rooms instead of beer. Also that when we reserve the Honeymoon Suite that we are explained more what comes with it and where to go for our special nights given to us for booking this suite.
Certified

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