I picked this resort because the reviews that I saw, were of a similar age group to my self. (45-65) Advertised as a 5 star resort. I expected a relaxing time, with some good food, and some evening entertainment, which I could choose to enjoy, or not. I selected a room with a balcony, anticipating sitting out at night relaxing.
What I got was a room over the pool, with constant techno musak blaring out most of the day, and unbearable volume at night until 11.30pm
Had I known this, I would have selected a room as far away from the pool as possible. It's a small resort so just enough distance to make the musak bearable.
The room itself was NOT 5 Star !! the bathtub was literally surrounded in mould. The bathroom ceiling looked like it could cave in at any moment.
The a/c took 4 hours to fix the first night I was there. The small door on the cupboard to the fridge was hanging off !!
The pool water was cold, as was the "hot tub" when I asked about this, I was told people wanted that this way because the weather was hot ! SURE !! ( The sea water was actually warmer than the pool )
This is a very tired resort, and apparently will be renovated soon.
The food was mediocre at best. The Don Pablo steak house, had the right idea, however the kitchen door was always open and the kitchen staff could be heard shouting, and servers often shouted across the room to each other, spoiling any atmosphere they had tried to create.
I tried the "Italian" restaurant, selected to try the "Roast Suckling Pig" which turned out to be dried pulled pork in pastry. ( say no more)
I asked for a reservation at the Brazilian restaurant, I was told yes ! in 4 days !!! Really ?
Premium liquor, such as Brandy was extra ( probably $8-10 extra shot)
To me, an All Inclusive Resort should be just that ALL INCLUSIVE !!
I usually go to Secrets Resorts for quality and service, where everything IS all included. This time I chose a more remote/secluded resort for the relaxing experience that I was looking for. My mistake.
Would I recommend this resort ? NO. To me, this is a 3 star resort at best.
If you can get a deal on the price, and are prepared to accept what you pay for, then all you have to take a chance on is the weather.
On a clear sunny day, the beach is the best. ( in my opinion)
Good Luck, and Safe Travels.