Huatulco

Hotel is lovely although it looks like it has suffered a bit in attention to detail from 3 years of very few vacationers. This was our first Dreams vacation and we were a bit underwhelmed from all the advertising of the brand. One of the double beds was extremely uncomfortable, and they were actually installing new mattresses as we were leaving. We stayed in the middle older building where you see everything but also hear everything. The 'Ocean Front' room that we booked was actually an 'Ocean View' room and we were told there was no such thing as Ocean Front. (Although the view WAS spectacular). We did not want to use phones so had to ask for a print out of the room service menu as they have the QR code posted everywhere to get any info throughout the hotel and in the room. I guess we're still old school. The room needed a bit of TLC - toilet seat was round on an oval toilet so tilted to the side, black painted blotches on the full length mirror, the fan for AC was very noisy so we had to turn it off once in a while to hear the TV. The ceiling fan was even noisier. The WIFI in the room only worked 1 afternoon after reporting it not working several times. I had to do an online webinar 2 mornings so had to go up to the club to use the WIFI there. Once we got over the little annoyances we relaxed and had an enjoyable time. Staff was very friendly and helpful. The food was good - especially the room service.

I did thoroughly enjoy my stay at Barcelo Huatulco! First to mention is the outstanding nightly entertainment. I came expecting it, as I was at Barcelo Maya Beach some years back, and upon leaving there, could not say enough about the entertainment. This Barcelo definitely had the same superb, high calibre entertainment! Secondly, I was impressed with safety measures and ease of testing requirements facilitated by the hotel. Lastly, the hotel location on the beach and over all cleanliness of Huatulco, left me so impressed I will definitely return.

Excellent....Very authentic Mexican resort. Very peaceful and quaint.

I sure do not recognize the picture above from the property that we stayed at!

Very friendly & hard working staff! Smaller hotel (which we love)! Food is wonderful! Right in the town of Santa Cruz, great for sight-seeing & walking. Beautiful beach club. Can't say enough about this place!!

Clean rooms , nice staff but very little English understood, food expensive not much selection an all inclusive would help, no ice machine except from bar , no fridge or coffee maker in room, pool was cloudy needs more chlorine daily, no entertainment, very quiet at night