Los Cabos

As expected from the Hyatt, quality from the staff and the hotel .

It was amazing! Weather was great! Pool was nice and clean! Food was fantastic! The only complaint we have is the safe not working properly and having to get it reset 3 times and then not coming ontime or even close to ontime! My wife spent 5 hours in the room waiting for a scheduled time for 9am and again for noon. Very horrible customer service on their part for that. Bathrooms did not flush properly around the resort and I think they need more for the amount of people that stay there aswell. Other then that it was fantastic! We would go back again!

This is an experience of a lifetime staying here. The hotel pays homage to its Mexican heritage in the finest ways possible. The Macias family with Gabriel Macias as CEO and Founder has done nothing short of miracles here. The resort itself is set cliff side in Cabo San Lucas about 6km from downtown overlooking Lands End. Every single room and restaurant has Lands End views and it is just stunning. The decor in this resort is where it REALLY shines. It is a Mexican experience to just be here amongst the furnishings and pictures and paintings. The Macias family has laid the blueprint for others to follow. NOTHING and I mean NOTHING has been left out here. There is even a mission church on site that looks right out of a Zorro movie and authentic in every detail. This resort is a treat for the eyes and the senses. The staff couldn't be more on point with asking if you need help and attending to your EVERY detail. Restaurants here finely appointed with wonderful decor as well finely staffed and service is top notch. The food at all restaurants wide and varied with top notch menus in each of the 5 al a carte restaurants and three pool side grill restaurants for each of its three pools. The grill side restaurants attached to each pool are outstand ing in their right. Nothing here has been left to chance and more over this resort will leave you each morning waking up to the views of Lands End feeling like you are in a dream world. This resort is an experience not to missed in coming to Cabo San Lucas.

Definitely a low 3 start hotel. Only 2 restaurants and usually only 1 open, hours posted were wrong. Buffet had 4 offerings of times but rarely was open then. Very clean and staff were kind. English was definitely a challenge with many of the staff. Rooms were ok. Internet very sketchy. Not a lot of activities so if you are looking for things to do you will need to leave resort. Pictures on internet aren't accurate, hotel and property is old and needs updating. If you want a cheap vacation with subpar food/booze this is your place. We will be returning to Cabo BUT not here!

Nice property; room was well-appointed and clean, and well-attended. Ours was mostly unobstructed, though more an ocean-view than ocean-front, recessed back from the beach; ours on the angle. There are 4-plex casitas nearest the beach on either end which I'd say are ocean/beach front, but one would have to know to book the lower unit w/ private infinity pool facing the beach... 4km of pristine beach out front; walk to pounding surf to the left, but a swimmable beach 15 or so minutes walking SW, in front of the Hilton, and daily whale watching right out front! Service was friendly but sometimes could be slow, and the included restaurant options are limited -- breezy evenings proved a challenge for the outdoor Italian (Pergola,) though that was probably our favorite taste. But the breakfast buffet and omelet station was also very good and we enjoyed coffees and paninis at Espresso Cappuccino. From what we observed, not many chose the "optional" U$140pp French restaurant? Activities/entertainment were plentiful; beach/pool volleyball, Ping-Pong tournaments, pool-Zumba, even (bee-bee) target shooting on the beach! Theme nights and live music were enjoyable as was our "art-walk" excursion to San Jose. Plenty of tour options available daily from the hotel. Low to mid-20's C during the day -- cloudy a few days, but generally decent for the end of January -- sometimes a stiff breeze made for cooler evenings at the pool-side buffet. Overall, a nice stay... for a week.

Not quite what I expected, not a pleasant experience at all

You will arrive after a short 45 minute trip from the airport. Hotel arrival area is vast and beautiful. Staff are friendly and are ready to help where they can. Unfortunately, check in is not until 3 pm. It seemed this is done on purpose to allow "concierge" staff to help you organize your stay. That is really not their true intention. They pitch excursions and suggest over priced costs then offer a "deal". For example $500 per couple for a snorkeling excursion but we can offer this at $100 per couple. We decided to pass on our arrival. The next morning we were ready to book our excursions. Different "concierge", different pitch, different pricing. It took me a while before the lights came on, they were pitching a " membership" to Hyatt Resorts. We heard from others who attended the sales pitch (breakfast), that is how you get the discounted excursion pricing that the "investment" is $15000 US! We paid full price for the snorkeling trip which was wonderful but we did not like the bait and switch that seemed to be constant. Our experience overall was wonderful. the food in the restaurants was good to excellent. Staff are constantly cleaning everything, you will notice that. The resort is gated so we felt very safe. The security keeps tabs on you with your comings and goings, added comfort! No limit on the cocktails, very tasty! Wine list was pricy considering the closeness to California, this was disappointing. Cabo is an expensive area, it seemed that the expectation was these tourists are loaded, so let's charge them the $$$$ we can. We loved our holiday and the experience but will likely try another destination in the future. Thanks Cabo for your amazing views, hot weather and beautiful beaches!!

Cons - A lot of the restaurants and buffets were closed. - The children's play area was closed. - a lot of unsafe areas and opening in balconies that kids can fall from - we asked to change a room, didn't accommodate at all - front desk staff were not helpful at all - rooms are to small - no activites for kids - not a kid friendly resort - rooms are to small - doesn't feel like a 5 star or luxury resort - no lunch buffet Pros - Waiters and other staff were amazing - Coffee shop was great - food was good needs more options - view was good

Breathless Cabo San Lucas Resort and Spa - Wonderful!

This hotel is all about service and pampering. The spa was amazing. The extras in the room such as aromatherapy were welcome surprises. The food was excellent. I ate in most restaurants and was not disappointed. It was a great property to unwind!