Riviera Maya

We are normally Excellence goers but could not get in. I heard Valentin is good too. It was great. Some things even better than excellence and some not as good but nothing that took away from our enjoyment. Pool entertainment was great. Having a reserved Bali bed with prive package was great.

This Hotel was excellent. The food, the service, the entertainment! Entertainment was the best I've seen at any resort and plenty of it. Live bands in afternoon and evening most days. Then a show, then some type of participation entertainment later, such as karaoke, tons of fun to watch, and the silent party. Everything you need is on an app on your phone, which I liked but my husband does not even turn his phone on during vacation as I'm sure many people don't so this may be a negative. The rooms were great and we had a swim out which we only use once or twice as it wasn't really a private swim out like some resorts. You had direct access from your room to a pool which was still nice. It wasn't connected to the lazy river pool, which was fine because the lazy river was in the shade most of the day and I didn't even make it around the whole circuit as it was chilly in the shade. One of the main pools not connected to any rooms was freezing (for me) many people were in it...(a long time) and had a swim up bar, so again, not for me. All staff were very friendly. Did not have club level and did not see much of a difference. We usually do upgrade to a club level at many resorts but had everything we needed here without. Not a very big resort, so walking was not an issue (I have some mobility issues) Towel/chair game was happening here but were always plenty of chairs and beds left open, specially on the beach. The seaweed was minimal and was maintained. Beach service was great. We like to go to different resorts all the time but would definitely return here and will highly recommend (I am a travel consultant)

From the moment you set foot on the property the staff make you feel welcome and at home. Everyone their makes sure to greet you and ask if there is anything you need. The property itself is situated on beautifully kept lands and with no resorts around it, makes for a nice and peaceful time. The buildings are all well kept and cleaned. The food was good for an all-inclusive resort, new options offered daily at the breakfast/lunch buffet. As for dinner there are 5 options available by reservation and one offered to Exclusive members only. So you have plenty of option when it comes to meals. Overall I recommend Catalonia Royal Tulum to anyone wanting a great time in the Riviera Maya away from the huge tourist area of Cancun.

Beautiful resort! The landscape alone is wonderful. The wildlife walking around (coati, flamingos, turtles, black swan) turns the head wherever you walk. This is not a small resort but lots of shuttle cars for times walking is not preferred. Food was excellent and buffets were well stocked. Staff were all friendly and helpful. We were not pressured to partake in a presentation for time share. Asked, answered no and that was it.

Overall experience was good . But extra activities like scuba diving cost you 180$ US it was Pretty expensive. Please book for 3 days only at nights you were bored you have nothing to do

We had a lot of fun! Beautiful grounds, beach and resort.

great time, would go again!

This was a wonderful family vacation destination! The grounds are huge - 3 separate outdoor pools to chose from; one main that has lots of entertainment / music; one mainly for kids; another one a little more quiet. Everywhere you looked the place was spotless, the staff were well trained and always willing to help, the food and drinks were plentiful, and the overall beauty of the resort was awesome! We will definitely stay here again. Miriam (front desk), Alejandro and Edgar (entertainment), Edwin (server), and many more made for a wonderful experience. Thank you so much.

though the hotel itself is nice i found that the workers were not very welcoming or kind. the entertainment team was better that the rest though i do have to say. i was always scared to get drinks because they would seem annoyed or it would take 45 minutes to get one if you weren't in the lounge. the food was also not very good it was on certain nights but not others. breakfast was by far the worst. i'm very upset with my experience there and i would not go back

We had a wonderful 9 day stay. The resort had friendly and abundant staff, very clean and well maintained. There was a wide selection of food to choose from including lots of fresh fruits. The beach was nice and close and so easy to get to and the staff did an amazing job of keeping it clean. You could walk for miles on the lovely wide beach with beautiful white sand! The monkeys were very entertaining to watch and definitely added to the experience.