#73 of 134 hotels
The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews.
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Riviera Maya
Thanks it's was great service great hotel [Details]
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Good hhhhhhhh
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Certified
Nous avons adoré notre voyage
Danny James, Gatineau, QC
2022-07-26
Le family Club est parfait surtout avec la chambre swim out. Je vous conseille le dernier bloc de chambre, très tranquille. Positif : Plusieurs restaurants à la carte avec un excellent service.La nourriture est vraiment bonne même au buffet et repas à la carte à volonté quand membre du Family club. Le Family Club à sa propre réception et nous accueille comme des rois. [Details]
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Pas assez de chaises à la piscine, ou interdire le fait de réserver ses chaises pour plusieurs heures sans même les utiliser
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Certified
Would never go to Mexico again because of my stay
Mark El Zaher, Welland, ON
2022-03-02
Food was gross and cold Service was the worst I've ever had I've travelled around with kids and never had the experience of having to rush them to a foreign hospital for a disease they call coxsakie So many babies there also caught it including all 6 of mine. They DO NOT sanitize anything. I rented the wagon at the family end and found a green rotting seashell in the top that smelt so bad and had to be sitting there for weeks and by then it was too late for me to really realize how lack of care they have for santinzinf and for the kids and people staying with them. Due to my experience here I would never in my life travel to Mexico again. [Details]
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Dirty
Unsanitary
Diseases
Food is disgusting and cold
Service is so bad
Great experience at the Princess Resort especially with a young 11month baby. We had a great room with swim out into the pool. The hotel is fully staffed to accommodate a family with young infant and children plus so many more amenities to please the parents alike. 100% recommend to families or couples that are not looking for a party resort but want to relax and play all week [Details]
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The strong points
The staff are so nice and accommodating with anything
The weak points
Could be more food options at the different buffets but overall quality was excellent
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Certified
Amazing resort for families
Melanie Ross, North Bay, ON
2018-12-12
One of the best resorts we have been for children. One of the biggest things, is there was always food for the kids when they were hungry, we aren't on a strict buffet schedule [Details]
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The strong points
wonderful staff
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Review for family club grand riviera maya princess
Demsas Tekeste, Mississauga, ON
2018-08-06
All in all it was ok vacation for us With 5 members of my family. When I book my hotel been told 1. King bed and 3 bulk beds but when we get there that was not available [Details]
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Front desk & Reception
Beaches
Location
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Cleanliness
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The strong points
They have excellent customer service. The employees are very nice the food was great. The pools were very clean.
The weak points
Room service cleaning is very poor sometimes they don't clean it till 4:00 in the afternoon
0 0
Certified
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Riviera Maya's best
Overall Impression Quality vs Price Food & Restaurants
Thanks
Nous avons adoré notre voyage
Would never go to Mexico again because of my stay
Service was the worst I've ever had
I've travelled around with kids and never had the experience of having to rush them to a foreign hospital for a disease they call coxsakie
So many babies there also caught it including all 6 of mine. They DO NOT sanitize anything. I rented the wagon at the family end and found a green rotting seashell in the top that smelt so bad and had to be sitting there for weeks and by then it was too late for me to really realize how lack of care they have for santinzinf and for the kids and people staying with them. Due to my experience here I would never in my life travel to Mexico again. [Details]
Good hotel
Highly recommend for family holidays
Amazing resort for families
Review for family club grand riviera maya princess